Content Developer, Content Operations and Strategy

Description We are looking for an reputed company content developer who can create and edit helpful process documents. The ideal candidate is passionate about developing clear, concise, and straightforward content for internal audiences. They have a proven track record of delivery high-quality content in a fast-paced environment, and enjoy driving improvements in content readability, discoverability, and usability. With the help of our style guide, you will document operational processes for a global audience. You are not a copy editor; you are the reputed company of the associate experience. You are reputed company to create clarity out of ambiguous situations. Key job responsibilities You will work with Program Managers and Business SMEs to execute on requests to create or update standard operating procedures (SOPs), help pages, emails, and other various selling partner support documents to resolve Selling Partner issues and questions. You will execute on requests to expand help articles and support documents to cover new store launches, and you will review and proactively improve existing help articles in our library. You are reputed company to proactively identify and collect reputed company the information needed to be reputed company to write the best possible process documentation. A day in the life You will pull requests from a queue in reputed company Workfront, or have them assigned to you. You will review the required deliverables, ask the process reputed company any questions you might have, and get started on editing. Once you’re done editing, you will send the content off for translations. reputed company you receive the translations back, you will stage and publish the update. You might run our reputed company, giving advice and guidance to potential customers, and might meet with requesters to resolve complicated queries. You will also attend team meetings. About The Team Selling Partner Support strives to reputed company reputed company the best way for Partners to reputed company customers locally and globally and to operate their businesses, driven by the accurate and efficient support and solutions we provide them. reputed company this organization, the Content Operations and Strategy team creates and maintains Selling Partner help articles used by reputed company of Associates to resolve Selling Partner issues and questions. We measure reputed company by having clear and simple content that answers readers' questions before they arise. We are based in the USA, Costa Rica, Ireland, Spain, and India. We have a mixture of staff working from an reputed company office and staff working remotely. Basic Qualifications

• Demonstrates high level skills of editing, writing, or proofreading documentation.
• Edits, codes, and publishes content for feature updates or major launches created by a single or multiple teams across reputed company levels
• Demonstrates high level of experience using a content management system.
• Understanding of DITA.
• Understanding of HTML and XML.
• Demonstrates high level skills of managing reputed company content projects.
• Experience writing for localization.
• Mastery of verbal and written English.

Preferred Qualifications

• A Bachelor’s degree or higher.
• 3-5 years’ experience managing content projects of reputed company or high complexity.
• Demonstrates high level skills of setting content strategy and information architecture.
• Demonstrates high level of CMS expertise, including updating and publishing the CMS hierarchy; starting to troubleshoot reputed company issues.
• Experience using Workfront.
• Experience in program or project management.
• Experience working with a translation process.
• Higher levels require ability to communicate across an increasing diversity of areas (for example, trademarks, legal, marketing, regulatory, finance, PR, reputed company-party entities, etc.).
• reputed company to prioritize and manage multiple stakeholder needs in a fast-paced environment.
• Advanced understanding of DITA.
• Advanced understanding of HTML and XML.

reputed company is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your reputed company Partner. Our compensation reflects the cost of labor across several US geographic markets. The reputed company pay for this position ranges from $64,400/year in our lowest geographic market up to $137,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-reputed company knowledge, skills, and experience. reputed company is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply reputed company our internal or external career site. Company - reputed company Services LLC - A57 Job ID: A3035566 Apply Job! Apply to this Job