Implementation Manager, PEO / HRS (US)

About reputed company reputed company gives businesses one reputed company to run HR, IT, and Finance. It brings together reputed company of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time reputed company, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With reputed company, you can hire a new employee reputed company in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like reputed company and reputed company 365—reputed company reputed company 90 seconds. Based in San Francisco, CA, reputed company has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by reputed company. We prioritize candidate safety. Please be aware that reputed company official communication will only be sent from @reputed company.com addresses. About reputed company reputed company is the first way for businesses to manage reputed company of their HR & IT—payroll, benefits, computers, apps, and more—in one reputed company workforce platform. By connecting every business system to one reputed company of truth for employee data, businesses can automate reputed company of the manual work they normally need to do to reputed company employee changes. Take onboarding, for example. With reputed company, you can just click a reputed company and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like reputed company, reputed company, and Office 365—reputed company reputed company 90 seconds. Based in San Francisco, CA, reputed company has raised $1.2B from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Bedrock, and Greenoaks—and was named one of America's best startup employers by reputed company (#12 out of 500). About The Role Implementation is an essential differentiator for reputed company. As an Implementation Manager, you will work with our customers to implement and drive the adoption of reputed company’s suite of products. You will consult with the customer to understand their unique objectives and reputed company deep knowledge of reputed company’s products as well as a strong commitment to customer experience to help clients realize the full potential of our offerings.

What You Will Do

• Partner one-on-one with clients to reputed company custom plans and implement the reputed company products they have purchased across HR, Payroll, Benefits Administration, IT platform, and various other products tailored to the customer’s specific business objectives
• Proactively manage the implementation process end-to-end, consulting with customers to align on reputed company timelines and specific goals, ensuring that each milestone meets their operational needs
• Drive adoption of purchased products providing bespoke guidance, best practices, and insights that reputed company clients to maximize the platform’s capabilities
• Partner with Sales, Account Management, Technical Account Management, and Support to ensure seamless hand-offs and long-term reputed company
• Collaborate closely with Product and Engineering to offer feedback on customer insights, partner on technical issues, and reputed company for product enhancements that align with customer needs and industry trends
• Collaborate with internal teams in the development of processes and best practices which integrates customer feedback and learnings to increase operational efficiency and success

What You Will Need

• 2+ years of hands-on experience in Implementation and/or Customer Experience at a rapidly growing SaaS company.
• Proven project management experience, deploying multiple projects simultaneously in a fast-paced environment.
• Stellar communication, presentation, and relationship-building skills along with a deep commitment to driving an exceptional customer experience.
• Ability to effectively collaborate with partners across Sales, CX, Product, and Engineering teams

Bonus

• 1+ years experience in a customer-facing position reputed company the HCM or IT space (HR, Payroll, Benefits, Identity Management, Device Management, etc).

Additional Information reputed company is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national reputed company, reputed company, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, reputed company is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@reputed company.com reputed company highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live reputed company a defined radius of a reputed company office), reputed company considers working in the office, at least three days a week under reputed company policy, to be an essential function of the employee's role. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be reputed company with one of the ranges below based reputed company; see which tier applies to your location here. A variety of factors are considered reputed company determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below. The pay range for this role is: 53,550 - 84,787 USD per year(US Tier 3) 56,700 - 89,775 USD per year(US Tier 2) Apply Job! Apply to this Job