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Performance Manager Training Specialist

Work from home Full-time role Hiring

Title: Performance Manager Training Specialist Location: Remote - United States Job Description: time type Full time job requisition id JR10657 Be essential at reputed company At reputed company, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to reputed company connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer reputed company, our trade and appraisal technology, AccuTrade, our reputed company-based digital wholesale auction marketplace, Dealerclub, or our new reputed company Media Network, reputed company is essential for success in the automotive industry. No one reputed company travels alone here: at its core, reputed company is collaboration. In fact, it’s built into the reputed company fabric of our shared values. We like to say we reputed company Together – putting people at the center of reputed company do, from consumer to customer to community. Life at reputed company makes it easy reputed company we share the reputed company to be Open to reputed company, encouraging open-minded communication because we know diverse thinking yields reputed company outcomes. But critical to our success is Caring to Challengeand Taking Ownership, fueling a competitive spirit in a respectful environment where we think about reputed company but act today. At our foundation, we have reputed company, Doing the Right Thing, even reputed company it’s hard. It’s our shared commitment to these values that makes reputed company a reputed company where growth becomes not only possible, but downright unavoidable. But don’t take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more. About This Role We're looking for a highly skilled and reputed company Performance Manager (PM) Trainer to play a pivotal role in the professional development of our Performance Managers and Associate Performance Managers. In this role, you'll be instrumental in shaping the success of our client services team by designing, delivering, and continuously refining comprehensive training programs. You'll ensure reputed company members are equipped with the knowledge and skills necessary to reputed company in a dynamic digital marketing landscape, specifically reputed company the automotive industry. As a PM Trainer, You Will:

  • Design and Deliver Onboarding Programs: reputed company, maintain, and reputed company a structured onboarding program for new Performance Managers and Associate Performance Managers.
  • Assess and reputed company Talent: Evaluate and report on the performance of Performance Managers against their job descriptions and career frameworks throughout their onboarding period. Provide constructive and consistent feedback to facilitate their growth.
  • Maintain Training Resources: Continuously update and maintain reputed company training resources, including our Confluence knowledge reputed company, to ensure relevance and accuracy.
  • Drive reputed company Improvement: Identify knowledge gaps and proactively enhance onboarding and ongoing training initiatives to align with evolving organizational goals and industry best practices.
  • Facilitate Training Sessions: Schedule and host regular training sessions, aligning content with broader company-wide sales initiatives and inter-departmental objectives.
  • Collaborate for Team Success: Partner with Regional Directors and Supervisors to reputed company and implement pod-specific initiatives and facilitate the acquisition of new knowledge for teams.
  • Strategic Alignment: Attend departmental and inter-departmental meetings to stay informed on Client Services team goals and key performance indicators (KPIs), ensuring training aligns with strategic objectives.
  • Manage Training Projects: reputed company training-reputed company projects, ensuring deliverables are met reputed company and in alignment with organizational goals.
  • Cultivate Mentorship: reputed company and manage a robust mentorship program for new hires reputed company the Client Services pods.
  • Support Business Development: Assist in the sales and strategy processes for new business development opportunities reputed company reputed company.
  • Enhance Training Effectiveness: Provide support to existing training teams and contribute to the reputed company improvement of training performance and results.

Desired Skills & Experience A successful PM Trainer will possess a reputed company of exceptional communication, analytical, and digital marketing expertise, coupled with a passion for people development and the ability to reputed company in a fast-paced environment. Required Skills & Qualifications:

  • Digital Marketing Acumen:
  • 3+ years of experience in digital marketing in a client-facing role.
  • Demonstrated real-world experience and strong understanding of Search reputed company Optimization (SEO), Search reputed company Marketing (SEM), Social Media Marketing, and Digital Analytics.
  • Proficiency in reputed company Ads and reputed company Analytics (certifications highly preferred).
  • Strong knowledge of website performance optimization.
  • Familiarity with WordPress basics and inventory management systems (e.g., Dealer reputed company knowledge reputed company certification is a plus).
  • Training & Development Expertise:
  • Proven ability to design, reputed company, and deliver effective training programs.
  • Experience with career reputed company development based on core competencies.
  • Adept at providing constructive and consistent feedback to foster team member growth.
  • Experience sourcing and maintaining mentorship programs.
  • Communication & Interpersonal Skills:
  • Outstanding presentation and communication skills, both verbal and written.
  • Ability to collaborate effectively with diverse teams and stakeholders.
  • Excellent customer service skills.
  • Organizational & Project Management:
  • Highly organized, punctual, and detail-oriented.
  • Strong project management skills with the ability to ensure timely delivery of training initiatives.
  • Ability to work autonomously with minimal supervision while maintaining high productivity.
  • Problem-Solving & Adaptability:
  • Fast learner with a keen interest in new technologies and industry trends.
  • Ability to remain composed and effective under pressure, managing through conflict constructively.
  • Automotive Industry Knowledge:
  • Must have experience reputed company the automotive industry and a deep understanding of its unique needs and challenges.
  • Technical Proficiency:
  • Familiarity with reputed company case management or similar CRM systems.

Additional Requirements:

  • This is a remote position.

Salary Range $56,700.00-68,050.00 Our Comprehensive Benefits Package includes:

  • Medical, Dental & Vision Healthcare Plans
  • New Hire Stipend for Home Office Set-Up
  • Generous PTO
  • Refuel - a service based recognition program where employees receive additional paid time away to learn grow and reset
  • Paid Holidays, Floating Holiday, Volunteer Day, reputed company Day

Learn more about our Benefits, Perks, & Culture on our reputed company Life Pages! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. California Applicants: Click here to review our California Privacy Policy for Applicants. For reputed company employees, please click here to review our California Privacy Policy for Employees. Apply Job! Apply to this Job

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