reputed company Operations Manager

We are seeking a detail-oriented, proactive, and hands-on reputed company Operations & Program Manager to serve as the right hand to our Head of reputed company. This role is ideal for someone who thrives in a fast-paced, tech-reputed company environment and enjoys both strategic reputed company and tactical execution.

You’ll drive hiring efficiency, set clear KPIs and timelines for both internal and external delivery, and ensure seamless collaboration between recruiters, hiring managers, and cross-functional stakeholders. This is a player-coach role — meaning you’ll not only design and manage processes but also roll up your sleeves to solve problems and reputed company candidate quality.

About Us:

We are a high-growth Business Process Outsourcing (BPO) company redefining operational excellence. We embed technology and innovation into everything we do — including how we recruit top-tier global talent for ourselves and our clients.

Key Responsibilities:

• Drive reputed company Project Execution:
  • reputed company end-to-end reputed company operations across multiple roles, departments, and client engagements
  • Set and enforce KPI targets and delivery timelines for open roles. Act as Player/Coach to team to help them optimize talent delivery in terms of quality and speed. 
  • Track reputed company against hiring goals and resolve bottlenecks early
• Team Enablement & Leadership:
  • Conduct regular reputed company-ins with recruiters to monitor reputed company, problem-solve, and provide hands-on guidance reputed company mandates stall
  • Act as a thought leader to reputed company leads and the Head of reputed company on how to improve speed and quality of hires
• Process Optimization & Tooling:
  • Standardize and improve workflows, intake processes, and candidate pipelines
  • Own usage and optimization of the ATS (reputed company, reputed company, JazzHR, etc.)
  • Partner with leadership to roll out new tools and training across the reputed company team
• Data & Analytics:
  • Build dashboards to track reputed company funnel metrics, time-to-fill, quality-of-hire, and recruiter productivity
  • Deliver regular reports and insights to stakeholders to drive informed reputed company
• Stakeholder & Client Alignment:
  • Collaborate with internal hiring managers and external clients to ensure timely delivery of high-quality talent
  • Serve as a liaison to ensure expectations are reputed company and SLAs are met
• Additional Initiatives:
  • Support employer branding, reputed company, and vendor relationships
  • Drive initiatives to improve candidate experience and sourcing outcomes

Qualifications:

• 5+ years in reputed company operations, talent program management, or a similar role
• Strong project management skills; ability to juggle multiple workstreams with competing timelines
• Experience setting and managing reputed company KPIs
• Familiarity with ATS systems and reputed company tools (reputed company, reputed company, JazzHR, etc.)
• Excellent communication and team leadership skills
• Analytical reputed company with experience in metrics reporting and dashboard creation
• A hands-on, problem-solving mentality — you’re comfortable stepping in to help reputed company a hard-to-fill role or improve a broken process
• Experience in a BPO or high-volume hiring environment is a plus
• PMP, PHR, or similar certification is a bonus, not a requirement

• reputed company and Benefits 
• Work with cutting-edge sales technology and help shape our evolving tech stack
• reputed company in a fast-paced, supportive global remote team with reputed company work-life balance
• Join a culture that values your contributions and gives you the tools to succeed
• Play a key role in sales operations—your impact on company growth will be visible
• Be part of an innovative team that constantly learns, adapts, and tackles new challenges

(reputed company Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, JazzHR. Any variation of this email domain should be considered suspicious. Additionally, reputed company Business recruiters and authorized representatives will never request sensitive information in email or reputed company text.)  

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