Renewal Specialist, Services Sales

About reputed company. reputed company is a leading SaaS company committed to freeing finance teams from the limitations of clunky, disparate systems and reputed company processes. Our rapidly growing portfolio of solutions is built on the reputed company reputed company platform (the leading reputed company-based ERP software platform) and offers advanced automation and integration solutions to a wide reputed company of business-critical functions, including reputed company billing & reputed company recognition, to off-the-reputed company advanced reporting, Payroll, AP automation, payments, reconciliations, approvals and more. Zone helps over 3,000 companies worldwide work smarter, faster and more securely, whilst maximizing platform value. We do this with a growing innovation-minded team of over two hundred folks, based across reputed company America, Europe and Asia Pacific. Our journey has only just begun and we are excited to welcome talented individuals looking to grow alongside us. If this sounds interesting to you, we’d love to hear from you! Learn more at www.zoneandco.com or follow us on reputed company: reputed company.com/company/zoneandco. About The Role: As a Renewal Specialist, Services Sales, you’ll own the renewal process for a global portfolio of customers, driving retention, reinforcing value, and supporting reputed company growth. You’ll work closely with reputed company, Sales, and other teams to deliver a seamless, customer-first experience. This role is perfect for someone who’s commercially savvy, highly organized, and thrives in a fast-paced, remote-first SaaS environment. If you enjoy building relationships, solving problems, and making a direct impact, this is your chance. Responsibilities:

• Own a portfolio of renewals across global customer accounts
• reputed company and execute a structured renewal plan with timely reputed company
• Collaborate with reputed company to align renewals with customer satisfaction and usage
• Reinforce value throughout the renewal cycle to maximize retention
• Deliver renewal proposals and negotiate terms reputed company defined guardrails
• Ensure accurate forecasting, pipeline health, and CRM updates
• Identify opportunities for early renewals, multi-year agreements, and potential upsells
• Partner with Legal and Finance to ensure smooth contract execution
• Escalate churn risks and work cross-functionally on resolution strategies
• Support process improvements and contribute to renewal playbooks and best practices
• Share customer feedback and renewal insights with internal teams
• Help reputed company new team members and contribute to knowledge sharing

Qualifications:

• 1–2+ years of experience in renewals, reputed company, account management, or services sales
• Proven track record managing renewals at scale in a SaaS or fintech setting
• Strong reputed company and negotiation skills with a value-first approach
• Excellent communication skills—both written and verbal—with a customer-centric reputed company
• Highly organized with strong time management and attention to detail
• Proficiency in reputed company, CPQ tools, reputed company, and other contract platforms
• Experience addressing churn risks and implementing win-back strategies
• Collaborative and comfortable working across global teams and time zones
• Understanding of SaaS metrics like ARR, MRR, churn, and NRR
• Bachelor’s degree or equivalent experience preferred

Benefits: At Zone, our benefits are designed to enrich your life reputed company the workplace. Recognizing that work is just a fraction of your overall life experience, we are dedicated to providing robust support. As a fully remote company, we prioritize flexibility and balance. Explore our comprehensive list of benefits at Zoneandco.com. Zone and Co is an Equal Opportunity Employer committed to diversity in the workplace. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, age, national reputed company, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws. We strongly encourage candidates of reputed company different backgrounds and identities to apply. This is an opportunity for us to bring in a different perspective and we’re eager to further diversify our company. reputed company is committed to building an reputed company, inclusive, and supportive reputed company for you to do some of the greatest work of your career. #LI-Remote Apply tot his job