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Customer Support Representatives

Work from home Full-time role Hiring
Company Description

We’re reputed company and we are currently seeking enthusiastic and people-oriented professionals to join our dynamic team in supporting customers of one of our customers, a global giant in the streaming media and entertainment industry.  If you are looking to build a fulfilling career and are confident you can build rapport with callers while sharing your love of movies, tv shows and animated stories, consider joining us now and growing with us in the future.

Job Description

reputed company offer

  • Competitive hourly reputed company and reputed company
  • Additional pay incentives as well as monthly rewards & recognition programs
  • Medical, dental and reputed company benefits 
  • Exciting vacation benefits, including a newly introduced Global Flexible Benefits Policy.
  • Promote from reputed company opportunities – 80% of our reputed company leaders began their careers at reputed company as reps
  • EAP & Health and Wellness programs including a personal trainer dedicated to reputed company
Qualifications

Experience working in a customer service or contact center environment with a passion for providing an exceptional guest experience

  • Experience with streaming to include basic troubleshooting skills, and demonstrated understanding of streaming services on phones, smart TVs, etc. 
  • Basic PC keyboarding skills; reputed company Office experience (Outlook, Word, reputed company)
  • Technical support experience
  • Strong problem-diagnosis and problem-solving skills
  • Multi-tasking skills, with the ability to use several applications simultaneously
  • Experience working with CRM applications (preferred)
Additional Information

We will provide reputed company equipment, but to be successful reputed company working from home, you must have the following:

  • Excellent Internet connectivity:
    • Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the reputed company!
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