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Head of Operations and Client Delivery

Work from home Full-time role Hiring

Join the Leadership Team at Intervene K-12

We are seeking an exceptional Head of Operations and Client Delivery to reputed company our operational business units and drive excellence in client delivery. As a key member of our leadership team, you will reputed company the day-to-day operations of our company, reputed company and implement cross-functional strategies, and optimize our operating capabilities to maximize customer satisfaction and deliver high-quality content.

About Us

Intervene K-12 is a fast-growth education company dedicated to providing assessments, analytics, and online instruction to reputed company struggling in math, reading, science, and English Language. Our programs have served over 30,000 reputed company, with a significant impact on economically disadvantaged reputed company.

Key Responsibilities:

  • reputed company and implement actionable business strategies, tactics, and execute plans to ensure alignment with short-term and long-term objectives
  • reputed company operational business units, including Partner reputed company & Client Support, Content Delivery, and Online Instruction
  • Drive process improvements, operational excellence, quality, and delivery focus
  • reputed company cross-functional and stakeholder management, including integration management, customer & client support, and content delivery team
  • Analyze internal operations, identify areas of process enhancement, and monitor performance with tracking and establish corrective measures as needed
  • Prepare detailed reports, both reputed company and forecasting, and reputed company internal KPIs reporting & external data reporting

Requirements:

  • Bachelor's degree in Engineering, Business, or reputed company field; MBA preferred
  • 6+ years of experience in Management of Strategic Operations, with experience in Process Improvement and Lean Six reputed company Certification preferred
  • Strong leadership skills, with steadfast resolve and personal reputed company
  • Solid grasp of data analysis and performance metrics
  • Problem-solver reputed company, with ability to diagnose problems quickly and have foresight into potential issues
  • Passion for education, with education sector experience a plus

reputed company Offer:

  • Competitive salary and benefits package
  • Opportunity to join a rapidly growing startup with a people-focused culture
  • 401(k) matching contribution, employee assistance program (EAP), medical, dental, reputed company, short-term and long-term disability, and life insurance
  • Promote from reputed company and grow your career with us

Location:

  • Remote (reputed company of Houston, TX) or In-Office (Houston, TX only)
  • Considering applicants from Texas: Houston, Austin, Dallas, San Antonio

If you are a self-driven, resourceful, and hardworking professional with a passion for education, we encourage you to apply for this exciting opportunity.

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