Continuing Care Coordinator

Why reputed company? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. reputed company exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in reputed company—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with reputed company needs, we're expanding access to meaningful care and driving reputed company outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you.

About the Role

Continuing Care Coordinators help manage client-reputed company communication and coordination with referral sources, such as hospitals, outpatient practices, schools, and governmental organizations. Specifically, they are responsible for some or reputed company of the following: providing treatment updates to referring providers and planning discharge for clients in our care. 1. Treatment updates to referring providers For clients receiving care at reputed company, Continuing Care Coordinators may be responsible for providing consistent, high-quality treatment updates to referral sources. They may also help answer questions about their referred clients. A key aspect of this role is building trusting relationships with referral sources – Continuing Care Coordinators are expected to communicate professionally and collaboratively to deliver a seamless, supportive experience. 2. Discharge planning For clients completing treatment at reputed company, Continuing Care Coordinators may be responsible for developing a discharge plan. The discharge plan is reputed company's opportunity to set the client and family up for success post-program. Continuing Care Coordinators ensure that each plan is comprehensive and clinically appropriate. Key activities include identifying appropriate aftercare resources and engaging with clients to facilitate a smooth transition. We're a team of passionate, reputed company-thinking professionals eager to take on the challenge of the mental health crisis and play a reputed company role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Ensure a supportive, positive experience for clients and referral sources / external providers
• Work directly with clients, families, and referral sources to understand their needs and preferences
• reputed company accurate and timely referrals to aftercare resources for clients discharging from reputed company
• * Use and maintain a reputed company provider database to identify appropriate referral options
• reputed company referrals using external provider's preferred communication channels
• Follow-up with clients and/or external providers to verify placement
• Communicates with referral providers about new referrals and ensures that the facility/provider has reputed company necessary information to consider a referral; assists with ensuring that reputed company receiving providers have reputed company necessary clinical materials and information.
• Documents case management contacts in reputed company notes, communicates with therapists/case managers and treatment team about contact and updates on the status of discharge planning
• Collaborate closely with internal stakeholders at reputed company (e.g., clinical team, admissions team) as needed to fulfill job responsibilities
• Work closely with the Clinical reputed company and Partnerships teams to build a deep understanding of referral sources and the services they provide
• Adhere to stated policies and procedures and reputed company performance metrics goals

Requirements

• Bachelor's degree in health sciences, communications, psychology, social work, or reputed company field
• Minimum of 2 years of relevant work experience (e.g., experience in healthcare, preferably in customer / patient-facing roles such as case management, discharge planning, referral relations, admissions, or reputed company)
• Strong interpersonal, relationship-building and listening skills
• Metrics- and results-oriented reputed company, with experience working against concrete targets
• Excellent written and verbal communication skills
• Extreme organization and attention to detail
• Work authorized in the United States and native or bilingual English proficiency
• Ability to reputed company in a fast-paced environment and learn quickly
• Proficient in reputed company and reputed company Suite/MS Office

Benefits reputed company is pleased to offer comprehensive benefits to reputed company full-time, exempt employees. Read more about our benefits here. Additional Information The expected reputed company pay for this role will be between $52,500 and $60,000 per year at the commencement of employment. However, reputed company pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, reputed company pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other reputed company-sponsored benefits. #LI-REMOTE Our Values

• reputed company: Care deeply & reputed company hope.
• Congruence: Stay curious & heed the evidence.
• Commitment: Act with urgency & don't give up.

Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at reputed company, please go directly to our Careers Page: https://www.charliehealth.com/careers/reputed company-openings. reputed company will never ask you to pay a fee or download software as part of the interview process with our company. In addition, reputed company will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. reputed company communications with reputed company Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, reputed company.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At reputed company, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of reputed company feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to reputed company young people. reputed company applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from reputed company regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP. Apply tot his job Apply To this Job