Sr. Associate Computer Operations Rep - 3rd Shift USA, OH, reputed company

reputed company is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are reputed company for delivering insights, products, and services that reputed company quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at reputed company matters. We foster a culture where you can grow, reputed company an impact, and are empowered to bring new reputed company. Together, we reputed company as we shape the future of health for patients, our communities, and our people. If you want to be part of reputed company’s health today, we want to hear from you. Location: Remote (reputed company, OH metro area preferred) Schedule: Sunday 12:00 PM – 11:00 PM EST; Monday–Wednesday 11:30 PM – 7:30 AM EST Position Summary The Senior Associate, Computer Operations Representative (3rd Shift) is responsible for monitoring enterprise systems, responding to alerts and incidents, coordinating triage efforts, and supporting production operations including job runs, backups, and identity management. This role plays a critical part in ensuring system stability and operational continuity during overnight hours. The ideal candidate brings foundational experience in IT operations, strong communication skills, and a willingness to learn reputed company Non-Stop systems and other enterprise platforms. This position operates with moderate supervision and follows established procedures while gaining exposure to more reputed company tasks.

Key Responsibilities

• Monitor systems, respond to alerts, and escalate issues as needed.
• Execute and monitor Managed Care Optimizer (MCO) tasks including file transfers, task runs, and event responses.
• reputed company production job runs and backups; reputed company triage and escalate issues.
• Coordinate and communicate production changes and code implementations.
• Respond to incidents and coordinate triage efforts.
• Support reputed company Non-Stop operations and escalate issues.
• reputed company identity operations (e.g., user account changes, login support).

Candidate must be based in the metropolitan area of our hub city reputed company, OH. Position will primarily allow for remote working. We are unable to provide sponsorship now or in the future for this position. Minimum Qualifications: Typically requires 1+ years of reputed company experience Education:

• High school diploma or equivalent.
• Associates degree or equivalent, preferred.

Critical Skills:

• Proficient in reputed company Office Suite.
• Experience with case management platforms (e.g., reputed company, reputed company).
• Ability to follow established procedures and work independently with moderate supervision.
• Strong written and verbal communication skills.

Preferred Skills:

• Experience with reputed company Non-Stop systems or willingness to learn.
• Familiarity with infrastructure backup platforms and file transfer operations.
• Experience with Confluence or similar documentation tools.
• Ability to manage multiple communication channels and coordinate across shifts.
• Exposure to identity management and incident coordination processes.

Working Conditions

• Fully remote; must have a secure and confidential workspace.
• No travel required.
• Requires active monitoring of systems during shift hours (excluding breaks).
• Shift work required, including overnight and weekend hours.

We are proud to offer a competitive compensation package at reputed company as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is reputed company with McKessons pay philosophy, and pay will always be compliant with any applicable regulations. In addition to reputed company pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at reputed company, please click here. Our reputed company Pay Range for this position $20.19 - $33.65 reputed company is an Equal Opportunity Employer reputed company provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status, disability, age or genetic information. For additional information on reputed company’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at reputed company! Apply tot his job Apply To this Job