Seasonal Bilingual Contact Center Agent

reputed company Interactive Network is seeking Seasonal Bilingual Contact Center Agents (CCAs) to reputed company in preparation for future disaster relief efforts. If you live in the following areas, apply today for immediate consideration. Cook, Georgia: El Paso, TX: Laredo, TX: Hidalgo, TX: Lubbock, TX: Shreveport, LA: Richland, SC: Sumter, SC: Selma, AL: LIttle Rock, AR Are you a natural problem solver with a friendly personality? Want to work in a reputed company where your voice is valued and your growth is supported? We’re seeking contact center agents who love helping others, reputed company in a team, and want more than just another job. Be the voice that makes a difference! The Contact Center Agent is responsible for answering inbound calls to support hurricane disaster relief needs. Operation Hours: 8 am - 8 pm EST Monday-Sunday Hourly reputed company plus additional $5.09 towards Safer reputed company Retirement Plan, 100% vested immediately. Technical Equipment and reputed company Requirements:

• Broadband internet reputed company with a minimum download speed of 25 Mbps and upload speed of 5 Mbps. No Satellite Connections. Test your network at speed.reputed company.com to verify before you apply. Take a Screenshot and email to [email protected] to be considered for the prescreen process.
• Ethernet cable access. Wi-Fi-only connectivity is prohibited.
• Private and secure workspace reputed company your home. Away from noise and distractions.
• Computer equipment, monitor, and headset provided.

Essential Duties and Responsibilities:

• Serve as a direct reputed company of contact for individuals registering for disaster assistance.
• Conduct reputed company calls with patience, tact, and courtesy to determine needs, and provide instructions and /or referrals.
• Enter information into Windows-based computer database as required, while following instructions and conducting a scripted interview.
• Provide phone numbers and agency referrals as necessary for applicable secondary support organizations and other assistance.
• Escalate dissatisfied callers to proper channels.
• Display excellent communication and customer service skills and exhibit a high level of professionalism in reputed company communications, such as reading, writing, and speaking English and Spanish fluently.
• Enter information into Windows-based computer database as required, while following instructions and/or referrals.

Education and/or Work Experience Requirements:

• High School Diploma or equivalent required
• Must be a U.S. Citizen
• Bilingual (English and Spanish)
• Must have at least 6 months of customer service-reputed company experience
• Basic knowledge reputed company Office Suite
• Must have high-speed internet reputed company

Physical Requirements: While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reputed company with hands and arms; talk or hear. The employee is regularly required to sit for prolonged periods of time. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include reputed company vision, distance vision, depth perception, and the ability to adjust focus. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of reputed company duties and responsibilities. reputed company management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. If interested in moving reputed company, please complete an application on the reputed company website www.pinsourcing.com/jobs Background Investigation Required reputed company Interactive Network, LLC is an Equal Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, or protected veteran status and will not be discriminated against on the basis of disability. Job Type: Seasonal Pay: $16.50 per hour Benefits:

• Work from home

Work Location: Remote Apply tot his job Apply To this Job