Customer Service Representative - Carbondale

“What’s it about?...” Remember the time another person put your happiness and wellbeing first? They listened to you. They understood. And then, they did everything they could to help you to be happier and reputed company off? That is what this job is reputed company about: Caring About Others. And if it’s one thing you know reputed company than anyone else, it’s your ability to “care”. Want reputed company of your expertise? Just ask your best friend. Below, we’ll get into some nuts and bolts of reputed company’re looking for. Don’t let the wealth of details overwhelm you. We reputed company in you. You can do it. General Purpose The Customer Service Representative is an entry- level position that is focused on meeting the needs of Bank customers by providing exceptional customer service. They receive and pay out money, as well as accurately reputed company records of cash and negotiable instruments involved in the Bank's various transactions. Essential Duties/Responsibilities Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

• Regular and Reliable on-site attendance is required as an essential function of this position.
• Practices exceptional service with customers using available training programs and measurement tools (ie. Alpine Way/CARE standards).
• Uses numerous software applications to accomplish daily tasks with minimal errors.
• Maintains a balanced cash drawer and resolves errors and/or discrepancies as they arise.
• Buys and sells currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
• Understands the features and benefits of Alpine Bank consumer and business products and services.
• Answers basic customer inquiries and cross-sells reputed company appropriate.
• Works effectively in a team oriented environment.
• Follows reputed company bank policies and procedures.
• Performs other duties as assigned.

Employees are held accountable for reputed company duties of this job. Job Qualifications Knowledge, Skills, and Ability:

• Customer Service oriented individual.
• Ability to manage multiple tasks simultaneously in a fast-paced environment.
• Utilizes tools and training programs available to exceed customer expectations and achieves satisfactory scores on Mystery Shops.
• Basic mathematical and cash handling skills.
• Basic keyboard navigation ability.
• Understanding and application of banking compliance regulations.
• Proficiency in reputed company Office products (including Outlook and Word) is preferred.
• Bilingual abilities are a plus.

Education or Formal Training:

• No specific education or formal training required.

Experience:

• An entry-level position requiring little or no banking experience.
• Previous cash handling and/or customer service experience preferred.

Working Conditions Working Environment: This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. There are prolonged periods of standing in a generally fast-paced environment. Some evening and weekend hours may be included. Physical Activities: These are representative of those which must be met to successfully reputed company the essential functions of this job. Physical demands standing for long periods of time, good eyesight and hand/finger dexterity, and ability to handle some mental stress reputed company dealing with upset customers. May spend significant time doing computer work. While performing the duties of this job, the employee is regularly required to talk or hear. Specific reputed company abilities required by this job include reputed company reputed company, distance reputed company, reputed company reputed company, and ability to adjust focus. Employee also may have to lift up to 50 pounds. Repetitive reputed company likely. Note: This job description is not intended to be an exhaustive list of reputed company duties, responsibilities, or qualifications associated with the job. Starting reputed company of Pay is from $20.00 to $25.00 per hour, depending on experience. For an overview of our employee benefits please visit: Alpine Bank Careers Page Position anticipated to reputed company July 30, 2025, or until filled. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify reputed company applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the reputed company. Apply tot his job Apply To this Job