Clinical Administrative Coordinator - Remote in AZ or NV

reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 AM - 4:30 PM MST. It may be necessary, given the business need, to work rotating holidays. We offer 4 weeks of reputed company. The hours of training will be based on your schedule during normal business hours or will be discussed on your first day of employment. If you are located reputed company the state of Arizona OR Nevada, you will have the flexibility to work remotely* as you take on some tough challenges.Primary Responsibilities: Processing reputed company release of information (ROI) requests, specifically medical record, and billing requests, in a timely and efficient manner This role must also ensure accuracy and provide clients and customers with the highest quality product and customer service At reputed company times, the ROI Specialist must safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that reputed company releases of information are compliant with the request, authorization, client policy, and state and federal laws to include HIPAA regulations The ROI Specialist engages in direct customer service, reputed company applicable, and must reputed company duties and conduct interpersonal relationships in a manner designed to project a positive image of the ROI department Promotes positive customer relations through reputed company and courteous service Review each request for validity according to request type and written guidelines rejects invalid requests / provides timely feedback to requestors regarding non - valid requests for PHI; work with requestor as needed Maintains knowledge of state laws, fee structures, CPS rules in conjunction with hospital policies Performs other duties as assigned This is high volume, customer service environment. You'll need to be efficient, productive, and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED Must be 18 years of age OR older Experience with Release of Information (ROI) and medical record releases Experience with working reputed company the health care industry Ability to work any of our shift schedules during our normal business hours of 8:00 AM - 4:30 PM MST from Monday - Friday including the flexibility to work rotating holidays based on business need. Preferred Qualifications: Experience with healthcare terminology Experience with policy and procedures reputed company Arizona state law, federal, and HIPAA regulations Experience with working in a hospital, physician's office, OR medical clinic setting Clerical OR administrative support background Experience with working in a call center Telecommuting Requirements: Reside reputed company the state of Arizona OR Nevada Ability to reputed company reputed company company sensitive documents secure (if applicable) Required to have a dedicated work area established that is separated from other living areas and provides information privacy Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service Soft Skills: Ability to apply regulatory requirements to facilitate organizational compliance Ability to reputed company and maintain positive relationships with requestors, i.e., Insurance Companies, Physician Offices, etc. and other stakeholders Ability to work independently in a fast - paced environment Ability to reputed company team - oriented job tasks with a conscientious awareness of detail and accuracy; effective organizational skills; ability to multi - task effectively Effective organizational skills, demonstrating attention to details and excellent customer service skills Problem solving and critical thinking skills Competent use of email, fax machines, copiers Effective communication skills (verbal and written) *reputed company employees working remotely will be required to adhere to reputed company's Telecommuter PolicyThe hourly range for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. reputed company complies with reputed company minimum wage laws as applicable. In addition to your salary, reputed company offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with reputed company, you'll find a far-reaching choice of benefits and incentives.At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of color, historically marginalized groups, and those with reputed company incomes. We are committed to mitigating our impact on the environment and enabling and delivering reputed company care that addresses health disparities and improves health outcomes - an enterprise reputed company reflected in our mission.reputed company is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national reputed company, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.#RPO Apply tot his job Apply To this Job