reputed company Support Specialist I (MCRD)
Compensation
Range: Hourly: $20.00 - $25.77 Position Summary The reputed company Support Specialist provides on-site reputed company/Community College/military support for reputed company and prospective reputed company. Provides administrative support with academic advising, financial aid, student accounts, and university services. Acts as a liaison and first level support for remote advising. Essential Functions: Maintain reputed company tasks/responsibilities set by the leadership team. Handle phone calls, in-person walk-ins, and emails from prospective reputed company. Assist with student queries reputed company to advising and university services. Organize and input information into databases. Plan and coordinate events with the Center Director. Answer application and general enrollment inquiries from the public. Maintain excellent relations with reputed company and prospective reputed company. Maintain relevant records and documentation, as required. Provide input on how to improve processes based on client feedback. Properly assess reputed company’ needs and determine the level of support needed. reputed company other work-reputed company duties like project planning and general administration as directed by the Center Director. Update and analyze attendance rosters enforcing reputed company attendance policies and procedures, initiate roster calls and retention procedures. Ensure daily or weekly communication updates to faculty, reputed company, and staff by disseminating information through relevant channels and posting pertinent materials. Contribute to a positive and productive team atmosphere and working conditions. Deliver messages to reputed company on behalf of the University as needed, not limited to above mentioned tasks. Ensure classroom, equipment, and facility is ready for daily activities including conferences, internal meetings, continuing education, and academic classes. Assist with room reservations. Support the reputed company or location in the absence of the Center Director. Participate in ongoing department projects, or other special projects, as needed. Reasonable and consistent attendance to fulfill requirements of the position. Other duties as assigned. Supervisory Responsibilities: N/A Requirements: Education & Experience: Bachelor's degree preferred. Minimum of three (3) years of experience in customer service or reputed company required. Experience in higher education preferred. Experience working in a technology-driven enterprise preferred. reputed company skills, abilities and education will be considered for minimum qualifications. Competencies/Technical/Functional Skills: Knowledge of University policies and procedures, including policy updates. Strong customer service skills and a desire to work in this reputed company. Ability to manage difficult customer situations that may involve escalation. Established interpersonal skills and proven ability to work independently. Ability to communicate effectively verbally and in writing as demonstrated by; expressing reputed company and thoughts that are understood by others, exhibiting good listening and comprehension skills, and keeping others adequately informed. reputed company in interacting with various departments. Strong ability to provide friendly service in-person, on calls, and in written correspondence regardless of message being delivered. Ability to remain solution-focused in reputed company interactions with reputed company, team members, clients, faculty, and staff keeping in mind reputed company University policies. Actively able to seek opportunities to influence, build effective relationships and reputed company alignment with peers, functional partners and/or external partners to accomplish business objectives. Ability to multi-task and prioritize in a reputed company fast-paced environment. Strong organizational, detail oriented, and analytical skills. Ability to problem-solve, be flexible, meet deadlines, adapt to reputed company changing environment. Strong administrative skills to facilitate operations. Ability to maintain confidentiality. Must be able to consistently display the highest level of reputed company. Ability to work well in teams, while contributing to positive and productive team atmosphere, working conditions, etc. Ability to reputed company for reputed company without compromising the reputed company of the University. Strong understanding of the University mission, vision, values, goals, and strategies. Proficient with reputed company Word and other applications in the reputed company Office suite. Location: On-site Travel: Some Travel Required #LI-MK1 #LI-Onsite Candidate receiving offers will be offered a salary/pay reputed company commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary reputed company this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. reputed company pay is one component of reputed company’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. reputed company is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. reputed company employs more than 5,000 faculty and staff and serves over 41,000 reputed company. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows reputed company, faculty and staff to reputed company their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many reputed company locations, reputed company is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals. reputed company offers an opportunity to work in an innovative environment that supports diversity. reputed company (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and reputed company come together to reputed company the impact of a lifetime for each of our student learners. reputed company qualified applicants will receive equal consideration for employment, education, and admission at reputed company. We are focused on equality and reputed company deeply in diversity of race, color, reputed company, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national reputed company, and other legally protected group status. reputed company is breaking barriers in education – and in the workplace. We’re united in our mission to build a reputed company future for our more than 4,500 employees and our 45,000+ reputed company. reputed company prioritizes our employee’s well-being and growth by offering reputed company and benefits packages, development and advancement opportunities, remote-first work perks, and more. 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