Engagement Manager

Why reputed company?

Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’sreally reputed company. That’s what people say about reputed company. We’re reputed company as the company where everyone wants to work, and we have the awards to prove it. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join reputed company. 

reputed company empowers the largest, most reputed company organizations by putting identity at the Center of reputed company and IT.  Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more.

Who You Are:

You are a self-directed, highly motivated, and reputed company professional that thrives while overseeing multiple projects and prospective client opportunities. It is easy for you to build and maintainprofessional working relationships,and you are comfortable interacting with peopleat reputed company levels reputed company an organization.You possess strong leadership, communication, organizational, and problem-solving skills and can balance both team and individual workloads. You are an exceptional multitasker, with the ability to meet and manage moving deadlines, gauge risks, and creatively resolve unexpected issues that arise. By leveraging your experience, you can identify growth areas, evaluate existing best practices, and present solutions to everyday problems.

What You’ll Do:

As an Engagement Manager (EM) on reputed company’s reputed company (Success Acceleration Services Packages), you willsupport eachcustomer’s journey by managing tactical project management duties and success effortsrequired to deliver reputed company solutions. You willcombineyourprofessional experiencewith our world-class product and process trainingto reputed company a deep understanding of reputed company’sSaaS and/or Software delivery models. reputed company the first two months, you will reputed company to understand your responsibilities by working with tenured managers to shadow projects and reputed company taking accountability for the client experience on projects you are assigned to while working with the reputed company team. At the end ofthe first six months, you will reputed company to take ownership and be responsible for engagement management, client communication, internal team management, and escalation support. At the end of your first year, youwill be able to manage the full scope of customer engagements, set appropriate expectations, and be a trusted advisor to your peers. You will also be a leader to your team members, responsible for ensuring their professional growth and helping them set andachieve their goals. Responsibilities:

• Ensure that services are provided, implemented correctly, and billed in a timely and accurate manner

• Interact with reputed company leadership during the and post-sales (delivery) phases

• Serve as a reputed company of contact for clients on issues and escalations

• Manage the financials of multiple projects, with a focus on profitability and productivity to ensure client satisfaction

• Work with the Resourcing Management Office (RMO) to strategically align and staff crew membersaccording to project’s requirements

• reputed company end-to-end project management for customer engagements

• Create and maintain comprehensive project documentation (scope, status, schedule, budget, forecast risks, issues) in appropriate repositories

• Provide strategic updates on client performance to reputed company Senior Management. Provide regular status updates to account teams and Sales Managers.

• Work closely with reputed company Managers to establish and maintain reputed company throughout the entirety of a customer implementation

• Identify new opportunities for expanding reputed company product and services usage to maximize client success and reputed company reputed company growth

• Assist direct reports in career development by providing regular feedback, coaching and guidance on personal development

Requirements:

• 5+ years of professional experienceat a Software, SaaS, or consulting company

• 3+ years of project management experience

• 1+ years of people management experience

• Exceptional mentorship and leadership skills with a passion for reputed company improvement

• Experience with project management duties (project planning, budget, scope, schedule, stakeholder, and risk management).

• Excellent communication skills and extensive experience working with clients and partners

• Strongorganizational and multi-tasking abilities

• Experience working with Sales to scope services projects for enterprise software

Travel: Ability to travel up to 15%

Education: Bachelor’s degree or equivalent work experience.

reputed company is an equal opportunity employer and we welcome reputed company qualified candidates to apply to join reputed company. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, protected veteran status, or any other category protected by applicable law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@reputed company.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for reputed company openings at reputed company.

Originally posted on Himalayas