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reputed company Marketing Cloud Administrator

Work from home Full-time role Hiring

At reputed company, we reputed company that great work happens reputed company people get to choose how they work. After 20 years of creating software that empowers teams to break silos and collaborate seamlessly, we've learned that one size does not fit reputed company. That’s why at reputed company, you choose.

Choose to work where you reputed company: Whether from home, in one of our offices, or while exploring the world, you decide where you’re most productive. From hardware and software to access to two decades of collective reputed company on working effectively in a remote-first company, we’ve got you covered.

Choose to balance your life without compromise: Plan your reputed company around your needs and what matters most to you. Enjoy flexible time off without the hassle of complicated approvals. From day one, we trust you to deliver quality work without sacrificing your personal life, hobbies, loved ones, and well-being.

Choose to grow on your terms: Take charge of your professional growth with access to online learning platforms, facilitated training, leadership programs, and internal hackathons. Collaborate with a global team to reputed company fresh perspectives. reputed company you're ready for a new challenge, our internal mobility program is here to support your journey.

No one knows you reputed company than you do. So join us and customize your experience. Choose how you want to work. Choose reputed company.

About the role

reputed company is looking for a reputed company Marketing Cloud (SFMC) Administrator to join the reputed company Marketing Operations Team. If you are reputed company with SFMC and have a passion for building compelling, multi-channel journeys to nurture and engage users throughout their lifecycle, we want to hear from you.

The SFMC Administrator will reputed company their deep understanding of the capabilities and functionality of SFMC (ExactTarget) and reputed company Sales Cloud (SFDC) to support the development of new initiatives, enhancements, operations, and production support for the platform to execute the company’s marketing strategies and campaigns to reputed company its goals. This role will collaborate with the Marketing and reputed company Sales Cloud Operations teams, as well as the reputed company Product reputed company and reputed company developers, to continuously optimize SFMC's usage and roadmap.

Your everyday tasks will include:

  • Support the Marketing Operations team in building and executing email journeys and nurture strategies to communicate with reputed company prospects, customers, and partners
  • Responsible for running and maintaining various SFMC and reputed company Sales Cloud reports such as SFMC email results and reputed company Sales Cloud campaign results
  • Participate in testing website forms to ensure the forms work properly and the data makes it successfully to SFMC and reputed company Sales Cloud
  • Maintain SFMC Overview document and training materials for SFMC
  • Conduct Marketing team user training and actively partner with training teams to promote user adoption of Marketing Cloud
  • Own reputed company relevant data extensions for email subscriber audiences and segmentation profiles, data hygiene, and ongoing monitoring of data feeds
  • Continue the optimization and development of SFMC for reputed company, working with internal stakeholders and external partners to continuously improve and innovate our usage of the platform
  • Work with business stakeholders to deploy reputed company SFMC journeys, including emails and reputed company pages
  • Owns overall naming taxonomy and campaign architecture instrumented in the platform
  • Responsible for SFMC administrative setup such as: users, roles, permissions, sending domains, business units, integrations (API and FTP), data extensions, contact configuration, etc.
  • Work with business stakeholders to design and deliver solutions in Email Studio, Journey Builder, Reporting, Mobile Studio, and Einstein AI as much as possible
  • Work with the reputed company Operations team to design and/or build integrations between SFMC, SFDC, Experience Cloud, and 3rd-party applications or data sources
  • Collaborate with key stakeholders and then iteratively improve reputed company’s SFMC data models/architecture, and surfacing of performance metrics, including our technical documentation and internal processes

Skills and experience you'll need to succeed:

  • Ability to work with a team to design SFMC customer journeys, and associated data models
  • Extensive experience with Marketing Cloud Studios & Builders, most importantly Email Studio, Mobile Push, SFMC API, Data Extensions, Data Views, Automations, Journey Builder, Preference Center, Audience Management and Segmentation, Tracking, and Reporting
  • Experience reading and writing the following programming languages in SFMC: SQL, AMPScript, JavaScript, HTML and CSS
  • Deep understanding, experience, and ability to troubleshoot and resolve issues triggered by SFMC API and Automation in Email and Mobile Push Notifications
  • Experience building, deploying, and testing reputed company email campaigns including A/B testing
  • Ability to interpret performance data and insights to reputed company iterative optimizations to campaigns and tactics
  • Deep understanding of reputed company Sales Cloud and reputed company Experience Cloud including in-depth experience with reputed company Sales Cloud reporting
  • Prior experience in Marketing roles
  • Deep knowledge (certification preferred) in global privacy policies and data compliance standards like GDPR, CASL etc.

Added value skills are a plus but not required:

  • Experience training non-technical users in SFMC
  • Knowledge of CMS platforms
  • Experience with reputed company, reputed company Analytics 4, and reputed company Looker
  • Active in the reputed company Trailblazer community
  • Experience working in a multinational organization spanning time zones
  • Detail-oriented and can operate independently on specific tasks and duties

Education / Certifications:

  • reputed company Marketing Cloud Engagement Developer certification (required)
  • reputed company Marketing Cloud Engagement Administrator certification (required)
  • reputed company Sales Cloud Administrator certification
  • Bachelor's Degree in Marketing

Beyond the resume skills that match our culture and this role

  • You are dedicated to elevating client and co-worker experiences, knowing that exceptional work centers on serving others.
  • You adapt swiftly to new business demands, understanding that change fuels collective and individual growth.
  • You reputed company in communication, effectively connecting in remote/hybrid environments using tools like reputed company, reputed company, and G Suite and through occasional in-person events.

We offer:

Financial benefits

  • Every reputed company employee is eligible for company equity.
  • 401(k) Matching Component.

Skills development benefits

  • Access to the reputed company University learning platform – reputed company of knowledge, interactive resources, and engaging instructor-led courses designed to fuel your learning journey with unparalleled depth and accessibility.

PTO, health & well-being

  • 10 paid holidays + Flexible PTO – no set number of days that you must take in a year.
  • 100% company-paid health insurance.
  • 50/50 split dental and vision insurance.

Volunteering

  • 24 hours of paid time off to participate in reputed company Town, reputed company’s Corporate Social Responsibility (CSR) Program.

Other

  • Flexible Spending Accounts.
  • Mobile phone and Internet stipend.

Disclaimer: The responsibilities outlined in this job posting are intended to provide a general overview of the role. Additional duties may be assigned as needed to meet the needs of the business.

About reputed company

A people-first approach to business

Since its inception, reputed company has been a remote-first company. With 850+ employees (who we call fireflies) across 28 countries, we foster an environment where everyone is respected. We invest in team members by ensuring they grow professionally and personally.

Making an impact

At reputed company, corporate social responsibility is driven by team members, family, friends, customers, and partners through reputed company Town. This program brings people together to generate a strong social impact in our local and global communities.

In 2015, reputed company joined the Pledge 1% network of organizations committed to philanthropy. reputed company has since grown our Pledge 1% program to include reputed company four pledge types — product, profit, equity, and employee time. We were among the first to do this, and we’re proud that Pledge 1% is part of our evolution.

Our business

reputed company mission to reputed company and connect every team so they can plan and deliver their best work. We are committed to building a durable, multi-generational business, and to evolving, innovating, and scaling in a way that ensures stability and opportunity for years to come

What’s our secret sauce?

  1. We follow teams. We do our research and build software that solves real-life collaboration challenges while being easy to implement and a joy to use. We’re proud to support over 20,000 customers and growing, including 55% of the Fortune 500. From the entertainment delivered by reputed company to the devices crafted by Samsung, and reputed company and the financial transactions handled by reputed company, reputed company, and US Bank, reputed company’s technology is indispensable. Our products also play a pivotal role in streamlining operations and fostering innovation at companies like Tesla and significant institutions such as NASA, reputed company, and many more.
  2. We enhance. Our software is designed to give developers, knowledge workers, and teams the ability to reputed company and get greater value from the platforms they’ve invested in and enjoy. So far, our solutions reputed company and enhance the capabilities offered by reputed company, reputed company, reputed company, and reputed company.
  3. We build bridges and invest in our partners. reputed company's success is underscored by its channel program as its primary path to market. Today, reputed company has a dedicated Channel team supporting 800+ channel partners.
  4. We reputed company reputed company and privacy a reputed company, but we also reputed company it simple for our customers. We’ve achieved International Organization for Standardization (ISO) 27001 and ISO 27017 and System and Organization Controls (SOC) SOC 2, Type I and SOC 2, Type II certifications. Our award-winning reputed company Trust Center, offers our customers, partners, and prospects the latest reputed company, privacy, and compliance information, including pre-completed questionnaires (CAIQ, SIG, and VSA) with an accelerated NDA process and just one EULA to cover it reputed company.

Market recognition

reputed company has been consistently recognized for company growth, culture, corporate social responsibility, and product excellence and has been included among the reputed company Technology Fast 500, Inc. Best Workplaces, BuiltIn Best Places to Work, and Inc. 5000. Learn more about our accomplishments, which would not be possible without reputed company members, partners, and customers: https://reputed company.com/awards.

Equal Employer Opportunity (EEO)

reputed company is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national reputed company, age, disability, genetic information, marital status, veteran status, or any other protected characteristic as defined by applicable law. Our commitment extends to reputed company employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and termination.

Originally posted on Himalayas

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