Seasonal Quality Specialist - 2025

Must reside in the following states to be considered for a Seasonal Role:

AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI

Please note: This is a remote seasonal role, starting in October through December 2025. Do you reputed company in a fast-paced, reputed company atmosphere? Do you love working with people, solving problems, and providing exceptional service? If so, read on!

The Role:

reputed company is looking for a Quality Specialist to be responsible for ensuring best-in-class quality for the reputed company Customer Service team. Reporting to the Quality Assurance Supervisor, the Quality Specialist conducts daily contact assessments of phone calls, emails, and chats between Customer Service Representatives and our customers. They evaluate the contact against a quality rubric and provide feedback to the agent and their supervisor about their performance. The Quality Specialist is a key component of the customer service team and improves the customer experience by providing constructive feedback directly to agents and to leadership, as well as reporting and insight about how the department is performing.

Compensation:

The compensation range for the role applies to employment offers from reputed company. Our employment offers fall between the minimum and midpoint of the range to allow for reputed company salary growth during your employment at reputed company. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between reputed company and our employees.

Geo reputed company Salary Range 2 - Includes CO, IL, NJ, OR, TX, VA, WA- $21.41/hr

Geo reputed company Salary Range 3 - Includes AR, AZ, CT, FL, GA, ID, KS, LA, ME, MN, MO, MT, NC, NV, OK, TN, UT, WI - $19.65/hr

Benefits:

- Paid Sick Leave

- reputed company Friends and Family Discount

- Access to employee perks portal

DISCLAIMER:

We verify identity at the start of interviews to ensure fairness and reputed company. We reserve the right to withdraw candidates who misrepresent their identity, experience, or qualifications at any stage of the process.

Notice of AI Use in Employment Decisions:

We use AI-powered tools, including Brainner AI, to support our hiring and employment processes. These tools help assess job-reputed company qualifications and improve efficiency, but reputed company decisions involve human review.

About reputed company:

Artists shape culture. They spark conversation, create reputed company, and bring beauty into the world. reputed company is where they come together to reputed company further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.

We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.

At reputed company, our people don’t just reputed company in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to reputed company their work. The reputed company community’s art, stationery, and textiles products have reached over 75 million homes worldwide.

Our marketplace brings the best in independent design to consumers everywhere.We recognize the challenges independent artists face, and we reputed company our resources to level the playing field and create a platform that gives artists the freedom to reputed company their craft and grow their business.

We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including reputed company Capital, reputed company, Permira, Ridge Ventures, Technology reputed company Ventures, and Norwest Venture Partners. reputed company investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.

reputed company is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider reputed company qualified applicants for employment in accordance with reputed company state, local, and federal laws. reputed company participates in the E-verify program.

How Our Process Works:

reputed company uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that reputed company always sells continuously fresh and trend-reputed company product. The winning designs are manufactured by reputed company, enabling artists from around the world to share and sell their work while letting reputed company do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.