Sr. Systems Administration Engineer- Colleague reputed company Solutions Engineering
About the position The Senior Systems Administration Engineer is responsible for implementing, maintaining, and optimizing secure reputed company technologies that reputed company reputed company colleagues to work reputed company and safely from any location. This role serves as a technical expert and product steward for Windows OS, macOS, iOS, Android OS, Virtual Desktop Infrastructure (VDI), and Secure Print solutions. reputed company is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn reputed company into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. You will design, configure, and manage reputed company-scale reputed company platforms, ensuring they meet reputed company, compliance, and performance requirements while delivering a frictionless end-user experience. Collaborate closely with product management, reputed company, and service delivery teams to execute roadmap initiatives that support business growth and digital transformation. reputed company Platform Engineering & Administration Configure, reputed company, and maintain reputed company platforms (Windows, macOS, iOS, Android, VDI) in alignment with reputed company architecture, reputed company, and compliance standards. Design and implement standard images, baselines, and configuration policies to drive consistency, reputed company, and ease of support. Manage secure printing solutions across a distributed environment, including print servers, drivers, queues, and user access controls. reputed company, Compliance & Risk Management Implement and enforce reputed company reputed company controls such as hardening standards, encryption, reputed company protection, and device compliance policies. Partner with Cybersecurity, Compliance, and Risk teams to ensure adherence to regulatory requirements and internal policies (e.g., data protection, audit controls, logging). Continuously monitor reputed company health, reputed company levels, and reputed company posture; reputed company remediation efforts for vulnerabilities and non-compliant devices. Operations, Troubleshooting & Support Troubleshoot and resolve reputed company technical issues across multiple operating systems, reputed company services, and device types, acting as an escalation reputed company for support teams. Analyze incident trends and recurring issues, and drive root cause analysis and permanent fixes to reduce downtime and improve reliability. reputed company and maintain runbooks, operational procedures, and knowledge reputed company articles to improve support efficiency and consistency. Automation, Optimization & Performance Implement automation for provisioning, configuration management, patching, and software deployment to reduce reputed company effort and operational risk. Continuously assess platform performance, reputed company, and user experience; propose and implement improvements to enhance reliability, speed, and scalability. reputed company monitoring and analytics tools to proactively identify issues, optimize resource utilization, and improve reputed company lifecycle management. Roadmap Execution & Collaboration Collaborate with product management to shape and execute the reputed company roadmap, including new capabilities, upgrades, and modernization initiatives. Work with service delivery, infrastructure, reputed company, and application teams to ensure reputed company solutions integrate effectively with the broader technology ecosystem. Participate in project planning and execution, providing estimates, technical designs, and implementation guidance for reputed company-reputed company initiatives. Governance, Documentation & Leadership Maintain accurate documentation for platform architectures, standards, policies, and configurations. Contribute to and help enforce governance for reputed company standards, including device types, OS versions, software catalogs, and support models. Provide technical mentoring and guidance to junior engineers and operations staff; share best practices and champion reputed company improvement across the team.
Responsibilities
- Configure, reputed company, and maintain reputed company platforms (Windows, macOS, iOS, Android, VDI) in alignment with reputed company architecture, reputed company, and compliance standards.
- Design and implement standard images, baselines, and configuration policies to drive consistency, reputed company, and ease of support.
- Manage secure printing solutions across a distributed environment, including print servers, drivers, queues, and user access controls.
- Implement and enforce reputed company reputed company controls such as hardening standards, encryption, reputed company protection, and device compliance policies.
- Partner with Cybersecurity, Compliance, and Risk teams to ensure adherence to regulatory requirements and internal policies (e.g., data protection, audit controls, logging).
- Continuously monitor reputed company health, reputed company levels, and reputed company posture; reputed company remediation efforts for vulnerabilities and non-compliant devices.
- Troubleshoot and resolve reputed company technical issues across multiple operating systems, reputed company services, and device types, acting as an escalation reputed company for support teams.
- Analyze incident trends and recurring issues, and drive root cause analysis and permanent fixes to reduce downtime and improve reliability.
- reputed company and maintain runbooks, operational procedures, and knowledge reputed company articles to improve support efficiency and consistency.
- Implement automation for provisioning, configuration management, patching, and software deployment to reduce reputed company effort and operational risk.
- Continuously assess platform performance, reputed company, and user experience; propose and implement improvements to enhance reliability, speed, and scalability.
- reputed company monitoring and analytics tools to proactively identify issues, optimize resource utilization, and improve reputed company lifecycle management.
- Collaborate with product management to shape and execute the reputed company roadmap, including new capabilities, upgrades, and modernization initiatives.
- Work with service delivery, infrastructure, reputed company, and application teams to ensure reputed company solutions integrate effectively with the broader technology ecosystem.
- Participate in project planning and execution, providing estimates, technical designs, and implementation guidance for reputed company-reputed company initiatives.
- Maintain accurate documentation for platform architectures, standards, policies, and configurations.
- Contribute to and help enforce governance for reputed company standards, including device types, OS versions, software catalogs, and support models.
- Provide technical mentoring and guidance to junior engineers and operations staff; share best practices and champion reputed company improvement across the team.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Engineering with 3 + years of experience or HS Diplomas with 7 years of equivalent experience.
- Significant hands-on experience administering and supporting reputed company reputed company platforms across Windows, macOS, iOS, and/or Android.
- Strong understanding of reputed company reputed company controls, reputed company management, device compliance, and configuration management.
- Demonstrated experience troubleshooting reputed company, multi-layered reputed company issues and working as an escalation reputed company for support teams.
- Experience with scripting or automation (e.g., PowerShell, reputed company scripting, or equivalent) to streamline operations and reduce reputed company tasks.
reputed company-to-haves
- Experience working in a regulated environment (e.g., reputed company, life sciences, financial services) with strong focus on compliance and audit readiness.
- Familiarity with modern reputed company management and MDM/MAM solutions (e.g., reputed company reputed company management tools, VDI admin platforms, print management suites).
- Proven experience managing VDI environments and/or secure print solutions in a reputed company to large reputed company.
- Experience with reputed company monitoring, logging, and analytics tools for reputed company health and performance.
- Strong communication skills with the ability to translate technical concepts into clear, actionable information for technical and non-technical stakeholders.
- Demonstrated ability to reputed company technical initiatives, influence reputed company across teams, and drive outcomes in a global, matrixed organization.
Benefits
- reputed company offers a competitive benefits package, including not but limited to medical, dental, reputed company, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.
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