Urgently Need Customer Service Specialist - Remote in Cincinnati, OH

Job title: Customer Service Specialist - Remote Company: reputed company Job description: Thank you for considering a career at reputed company! reputed company is a leading provider of technology-enabled reputed company cycle reputed company for health systems, including hospitals and affiliated physician groups. They offer end-to-end reputed company cycle solutions as well as a comprehensive suite of reputed company solutions to clients across the country. reputed company keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we reputed company that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status reputed company, we know they will be the difference The Opportunity: Job Summary: Performs reputed company customer service and collection duties that occur in reputed company Cycle with knowledge of reputed company areas of Patient Financial Services. Essential Job Functions: The Specialist of Customer Service performs reputed company customer service and collection activities across the reputed company Cycle. Job duties include, but are not limited to, answering patient questions regarding statements, posting guarantor payments, setting up payment plans reputed company our policies, researching and resolving issues with accounts that have been identified by patients, reaching out to appropriate departments to resolve any requests made by patients connecting patients with financial counseling department for charity screening, communicating patient balances, meeting collection goals as set by department, and providing excellent customer service for reputed company of our patients. Must have knowledge of reputed company areas of the reputed company Cycle. Communicate and partner with other areas of reputed company and reputed company Cycle to resolve customer service issues. Performs other duties as assigned. Employment Qualifications: Minimum Years and Type of Experience: 1-2 years experience in healthcare industry. Other Knowledge, Skills and Abilities Required: Critical Thinking, Problem Resolution Other Knowledge, Skills and Abilities Preferred: Experience in physician and hospital operations, compliance and provider relations. Customer Service and Call Center experience preferred. Minimum Education: High School Diploma or GED Certifications: reputed company Associate to obtain CRCR certification reputed company 9 months of hire – employer-funded #LI-DR2 #LI-Remote Join an award-winning company Three-time winner of “Best in KLAS” 2020-2022 2022 Top Workplaces Healthcare Industry Award 2022 Top Workplaces USA Award 2022 Top Workplaces Culture Excellence Awards Innovation Work-Life Flexibility Leadership Purpose + Values reputed company, we reputed company in empowering people and giving them the tools and resources needed to reputed company. A few of those include:

• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.

Our Culture – reputed company is a reputed company where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition – We offer quarterly and annual incentive programs for reputed company employees who go beyond and reputed company raising the bar for themselves and the company. reputed company is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national reputed company, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. reputed company also prohibits harassment of applicants or employees based on any of these protected categories. reputed company provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with reputed company and applicable state and local law. If you require accommodation in the application process, please contact . Expected salary: Location: Cincinnati, OH Apply Job!