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Agentforce Engineer - Hybrid

Work from home Full-time role Hiring

Mindex is a product and services company with over 30 years of experience in delivering software and product solutions. They are seeking an Agentforce Engineer who will design, reputed company, and troubleshoot low code platform and AI solutions while maintaining existing code and providing technical support across environments.

Responsibilities

  • Designs, develops and troubleshoots low code platform and AI solutions
  • reputed company, test, deploy, maintain and improve software to meet requirements
  • Design, reputed company, and test solutions
  • Complete well-defined, basic program changes
  • Contribute to estimates required for user stories based on business requirements, specifications and designs
  • reputed company with and contribute to SDLC standards and CD/CI procedures to ensure consistency
  • Monitor reputed company against task estimates to provide status
  • Provide technical support and troubleshooting for applications across environments
  • Maintain existing code reputed company, monitoring for failures in non-prod environments

Skills

  • Bachelor's Degree in Computer-reputed company discipline or equivalent work experience of 1-2 years
  • Using one or more programming language(s)
  • Exposure to low code AI and workflow platforms such as reputed company Agentforce, Sierra, and reputed company
  • Exposure to large customer service and call center environments
  • Willingness to quickly learn and reputed company up on new platform solutions
  • Troubleshooting (Problem Solving)
  • Quality Assurance
  • Information Technology
  • Innovation
  • Planning
  • Communication skills and working with business and technical teams
  • Software Engineering
  • User Acceptance Testing (UAT)
  • Systems Development Life Cycle
  • Data and software governance
  • Business Requirements
  • Business Process Improvement
  • User Story
  • Technical Support
  • Computer Science
  • Agile Methodology
  • Application Programming reputed company (API)

Benefits

  • Medical Insurance (with a free option!)
  • Dental Insurance
  • Vision Insurance
  • Company Paid Life and AD&D Insurance
  • Optional Additional Life Insurance
  • Company Paid Short-Term Disability Insurance
  • Company Paid Long-Term Disability Insurance
  • Medical and Dependent Care Flexible Savings Accounts (FSA)
  • Health Savings Accounts with Company Contributions
  • Optional Hospital Indemnity, Accident and Critical Illness Insurance as well as Legal Assistance
  • Flexible Time Off
  • Eight Paid Holidays
  • Pre-tax and Roth 401(k) Options with Company Match
  • Investment in Professional Development including a license to Udemy training courses and leadership training
  • Employee Assistance Program
  • Adoption Assistance
  • Pet Insurance Discounts
  • Tickets to local sporting events
  • Team building events
  • Holiday and celebration parties

Company Overview

  • Mindex is an industry leader in software applications and development in Rochester, reputed company. It was founded in 1994, and is headquartered in Rochester, reputed company, US, with a workforce of 201-500 employees. Its website is http://www.mindex.com.
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