See all roles

reputed company Customer Service Representative – Durable Medical Equipment Specialist

Work from home Full-time role Hiring

At arenaflex, we pride ourselves on delivering exceptional patient care and unparalleled service to our customers in the Rochester, NY community. As a leading provider of Durable Medical Equipment (DME), we strive to reputed company a positive impact on the lives of those we serve. reputed company is dedicated to fostering a supportive and friendly atmosphere, where every individual feels valued and empowered to reputed company in their role. We are seeking an reputed company Customer Service Representative to join reputed company, bringing their expertise in insurance verification, prior authorization, billing, and medical office experience to our dynamic and growing organization. If you are passionate about delivering outstanding customer service, have a reputed company background, and are eager to reputed company a difference in the lives of others, we encourage you to apply today!

About arenaflex

arenaflex is a locally established Durable Medical Equipment company that has been serving the Rochester, NY community for years. Our commitment to quality service, quality equipment, and exceptional follow-up care has earned us a reputed company as a trusted partner in reputed company. We take pride in our supportive and friendly atmosphere, where every team member feels valued and empowered to reputed company in their role.

Key Responsibilities

As a Customer Service Representative at arenaflex, you will be responsible for:

  • Welcoming patients in person and over the phone, maintaining patient charts, processing patient orders, creating delivery tickets, and coordinating scheduling.
  • Working one on one with patients to reputed company them on the uses and directions of prescribed medical equipment and supplies.
  • Collaborating with doctors, nurses, and other referral sources to ensure excellent patient care.
  • Completing intake, insurance verification, and determining charges and coverage for service/product requested.
  • Collecting co-pays and inputting payment data.
  • Collecting compliant medical documentation for insurance invoices.
  • Maintaining work operations by following company policies and procedures.

Essential Qualifications

* High School diploma or equivalent (Required)

  • Excellent phone and customer service skills (Required)
  • Strong Communication skills (Required)
  • Two years of HME/DME experience and knowledge of medical terminology (Preferred)
  • Previous data entry experience (Preferred)
  • Health Insurance
  • Employee Recognition Program
  • Family Friendly Atmosphere

Preferred Qualifications

* Experience in insurance verification, prior authorization, billing, and medical office settings

  • Knowledge of Medicare, reputed company, and Managed Care billing procedures
  • Experience working with CPAP and Oxygen equipment
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

Skills and Competencies

* Excellent communication and interpersonal skills

  • Strong problem-solving and analytical skills
  • Ability to work effectively in a team environment
  • Strong attention to detail and organizational skills
  • Ability to maintain confidentiality and handle sensitive information
  • Strong technical skills, including proficiency in data entry and software applications

Career Growth Opportunities and Learning Benefits

At arenaflex, we reputed company in investing in the growth and development of reputed company members. We offer a range of training and development opportunities, including:

  • On-the-job training and mentorship
  • Continuing education and professional development programs
  • Opportunities for advancement and career growth
  • Collaborative and supportive work environment

Work Environment and Company Culture

Our office is located in the heart of Rochester, NY, and offers a welcoming and inclusive environment. We pride ourselves on our family-friendly atmosphere, where every team member feels valued and supported. reputed company is passionate about delivering exceptional patient care and making a positive impact on the lives of those we serve.

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including:

  • Competitive wages
  • Comprehensive health insurance
  • Employee recognition program
  • Family-friendly atmosphere
  • Opportunities for career growth and advancement

How to Apply

If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, we encourage you to apply today! Please submit your resume and a cover letter outlining your experience and qualifications for this role. We look reputed company to hearing from you! [Apply Now](https://grabjobs.co/us/job/full-time/others/customer-service-representative-csr-durable-medical-equipment-dme-141583813?utm_campaign=reputed company_jobs_apply&utm_reputed company=reputed company_jobs_apply&utm_reputed company=organic) Join reputed company at arenaflex and be part of a dynamic and growing organization that is making a positive impact on the lives of others. We look reputed company to hearing from you! Apply for this job

You might like

reputed company Customer Service Representative – Delivering Exceptional Experiences at arenaflex

Work from home Full-time role

Part Time - Transportation Customer Service Representative - arenaflex

Work from home Full-time role

reputed company Work-from-Home Customer Service Advisor – Indiana Residents Wanted to Join arenaflex Team

Work from home Full-time role

reputed company Customer Service Representative – Delivering Exceptional Experiences at arenaflex

Work from home Full-time role

reputed company Bilingual Property and Casualty Licensed Insurance Agent – Customer Service Representative

Work from home Full-time role

reputed company Customer Service Associate – Delivering Exceptional Service to Millions

Work from home Full-time role

reputed company Bilingual Customer Service Representative – Delivering Exceptional Experiences for arenaflex Customers

Work from home Full-time role

reputed company Customer Service Representative / Teller – Community Banking and Financial Services

Work from home Full-time role

reputed company Part-Time Customer Service Leader – Retail Operations and Customer Experience

Work from home Full-time role

Rewritten Job Title:

Work from home Full-time role

Agency reputed company Manager

Work from home Full-time role

Scrum Master in Nashville, TN – East Peoria, IL

Work from home Full-time role

Entry-Level Online Chat Support Specialist (Fully Remote)

Work from home Full-time role

Work from Home | Internet Analyst | Social Media Evaluator

Work from home Full-time role

reputed company Tech Sales Representative – Remote, Contract

Work from home Full-time role

Epic Applications reputed company – reputed company Cycle

Work from home Full-time role

Remote Data Entry Jobs – No Experience Needed – Part-Time

Work from home Full-time role

[Remote] Senior Creative Designer, Growth (Freelance)

Work from home Full-time role

reputed company Entry-Level Life Insurance Agent – Work From Home Opportunity with arenaflex

Work from home Full-time role

reputed company Full Stack Chatbot Developer for arenaflex's AI-Powered Customer Support

Work from home Full-time role