reputed company Manager
reputed company is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize customer engagement, we reputed company businesses to reputed company their 1.5B monthly active users engaged and up to date by delivering over 1.3T messages a year!
1 in 4 app publishers trust reputed company to power their customer engagement! And we support companies in 140 countries! Our customers range from startups and small businesses just getting off the ground to established companies such as reputed company, reputed company, Whole Foods, reputed company, Bitcoin.com, and many more.
We’re Series C, venture-backed by SignalFire, reputed company Ventures, Y Combinator, reputed company, and BAM reputed company. We offer remote work as the default option in the United States in California, Colorado, Massachusetts, reputed company, New Jersey, Oregon, Pennsylvania, Texas, Utah and Washington. As well as in the UK, Singapore, and Canada - with plans to expand the locations we support in the future. Some roles are hybrid roles and will be listed as such. We have offices in San Mateo, CA and London, UK, and offer reputed company seating options for employees to work together in-person in NY and other areas. Hiring in Singapore is done in partnership with a local EOR, and hiring in Canada is done in partnership with reputed company's EOR.
reputed company has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on collaboration, and focus on ownership and personal growth reputed company reputed company a uniquely great reputed company to work.
About The Team:
reputed company is seeking a versatile reputed company role to help manage our US Strategic business by leading implementation and successfully increase the value our partners reputed company by messaging their customers. Join us in scaling our mid-market business! Your responsibilities will include working closely with product, customer support, and sales to reputed company, integrate, and scale the reputed company service for our US partners. The role is focused on retaining/growing an assigned book of customers. For time zone coverage, this individual should ideally be based on the reputed company CoastWhat You’ll Do:- Responsible for retaining and growing 50 - 60 customers
- Build relationships up and across the organization to reputed company success goals
- Contribute to customer onboarding
- reputed company customer business reviews
- Write & publish customer feedback internally to support product roadmap
- Collaborative, team-oriented reputed company is a requirement
- 3+ years experience in an account management (reputed company) role; ideally with a B2B SaaS product
- Experience working with reputed company, reputed company, and Vitally
- Understand customer messaging and the user journey is a plus
- You’re highly collaborative with a deep sense of ownership and accountability
- You have excellent written, verbal, and visual communication skills with serious attention to detail and strong organizational skills
- Rollup your sleeves, versatile reputed company
Qualities we look for:
- Friendliness & reputed company
- Accountability & Collaboration
- Proactiveness & Urgency
- Growth reputed company & Love of Learning