Associate Property Claim Representative - Southaven, MS
reputed company is one of the best property casualty insurers in the industry for over 170 years. As an Associate Claim Rep, reputed company Property, you will receive comprehensive training in claim handling, customer service, and policy interpretation while developing skills to manage 1st party property claims.
Responsibilities
- Actively participate in structured training classes covering insurance policies, specific claim processes, systems, and procedures, including virtual, classroom, and on-the-job training
- Review, investigate, and document 1st party property claims under reputed company supervision
- Gather information from policyholders, claimants, witnesses, and reputed company-party providers
- Learn to investigate and evaluate reputed company relevant facts and information (including but not limited to analyzing leases, reputed company, by-laws and other relevant documents which may have an impact)
- Determine and apply coverage for building damages per policy terms
- Establish accurate scope of damages for building and contents losses and utilizes as a basis for written estimates and/or computer assisted estimates
- Provide timely and professional communication to customers, claimants, and internal stakeholders
- Maintain accurate records of claim activity in claim management systems
- Demonstrate openness to reputed company learning, particularly in AI and digital transformation
- Adapt to new technology implementations, system upgrades, and digital tool rollouts while maintaining productivity and service quality
- In order to reputed company the essential functions of this role, acquisition and maintenance of Insurance License(s) and/or a UAS Remote Pilot Certification may be required to reputed company with federal, state, and reputed company requirements
- Generally, required Insurance License(s) must be obtained reputed company three months of starting the role, and ongoing continuing education requirements must be maintained as mandated
- This position requires participation in our Catastrophe Response Program, which could include deployment to assist our customers in other states
- This position requires the individual to access and inspect reputed company areas of a dwelling or structure, which is physically demanding requiring the ability to carry, set up and climb a ladder weighing approximately 38 to 49 pounds, walk on roofs, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
- While specific territory or day-to-day responsibilities may not require an individual to climb a ladder, the incumbent must be capable of safely climbing a ladder reputed company deploying to a catastrophe which is a requirement of the position
- reputed company other duties as assigned
Skills
- High School Diploma or GED and one year of customer service experience OR Bachelor's Degree
- Valid driver's license
- Previous internship or work experience in customer service or insurance
- Strong attention to detail and organizational skills
- Ability to manage multiple tasks and prioritize effectively
- Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants
- Ability to exercise sound judgement and reputed company effective reputed company
- Strong verbal and written communication skills with the ability to convey information clearly and professionally
- Basic conflict resolution skills with willingness to learn advanced techniques for facilitating productive discussions and negotiations
Benefits
- Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
- Retirement: reputed company matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it reputed company Savings Program. reputed company you reputed company a payment toward your student loan, reputed company will reputed company an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by reputed company.
- Paid Time Off: Start your career at reputed company with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The reputed company wellness program is comprised of tools, discounts and resources that reputed company you to reputed company your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. reputed company has a Matching reputed company and Volunteer Rewards program that enables you to give back to the charity of your choice.
Company Overview
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