Marketing Quality Assurance Specialist - Remote Opportunity
Come Grow With Us Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in. Grand Canyon Education is seeking a Marketing Quality Assurance Specialist. This role serves as a functional and automated quality assurance specialist for GCU's Marketing web applications and its related integrations. Ensures that all changes, upgrades and new configurations meet customer specifications; analyzes data to determine specific types of quality problems being experienced by users. Writes and implements test and inspection procedures—including AI-assisted and automated testing frameworks—to obtain the defect information needed for analysis, and reports findings from test and inspection data to management. On a proactive basis, tests new versions of internet browsers prior to widespread use to identify and resolve compatibility issues. Leverages AI-driven testing tools to enhance test coverage, defect detection, and regression analysis. Please Note: This is a remote position and can be worked anywhere in the US. Responsibilities: Define and implement QA practices and procedures, incorporating test automation and AI-powered testing tools. Create, organize, and maintain a comprehensive test plan library, including automated regression suites. Develop and maintain test automation (Playwright, Cypress) to verify functional requirements, web standards, and accessibility compliance. Build automated test scripts for UI, API, and integration testing within CI/CD pipelines. Evaluate and integrate AI-driven testing tools (visual regression, self-healing scripts, intelligent test generation) to improve coverage and efficiency. Establish, maintain, and audit the marketing QA process for software projects. Research QA standards, AI/ML testing capabilities, and automation trends; recommend process improvements to management. Understand business objectives and technical implementation of GCU's marketing websites and applications. Coordinate product releases with all relevant stakeholders. Analyze, design, and prepare test data requirements, including synthetic data generation. Create, execute, and maintain test plans based on technical and business requirements. Design, develop, debug, and maintain test scripts across manual and automated workflows. Provide task dependencies, priorities, and time estimates. Optimize QA tools and processes through continuous improvement, leveraging test analytics and AI-powered defect prediction. Stay current on software upgrades, browser releases, AI testing innovations, and automation advancements. Qualifications: Bachelor’s degree in a related discipline (computer science, information technology, etc.) from a regionally accredited institution. Minimum of two years of experience building and/or testing web applications. The following experience may be substituted for education requirements: Three years of work experience building and/or testing web application with an unrelated bachelor’s degree from a regionally accredited institution. Five years of work experience building and/or testing web applications with an Associate’s Degree from an accredited institution. Solid understanding of Windows and MacOS operating systems as well as web applications. Experience with test automation frameworks (Selenium, Playwright, Cypress, or similar). Familiarity with AI-assisted testing tools and concepts (test generation, visual regression, self-healing locators). Familiarity with CI/CD concepts and best practices including build and source control automation tools like Jenkins and GIT. Familiarity with W3C Web Content Accessibility Guidelines. Familiarity with API testing tools (Postman, REST Assured) and performance testing concepts. Ability to effectively interpret technical and business objectives and challenges. Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University Apply To This Job