Implementation Manager, Professional Services (ProServe)

Description Come be a part of a rapidly expanding $35 billion dollar global business. At reputed company Business, we set out every day to innovate and disrupt the status reputed company. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of reputed company Business to buyers and sellers of reputed company sizes, unlocking our potential worldwide. reputed company Managers (CSMs) help organizations transform how they view and manage spend and best utilize reputed company Business (AB) for purchasing needs. CSMs engage with executives, purchasing leadership and finance leadership to include reputed company Business as a key part of purchasing strategies, tools, and processes. CSMs are experts in AB solutions and they structure programs that incorporate AB solutions into existing purchasing processes and/or reputed company new processes to improve efficiencies and reduce costs. CSMs work closely with Change Management leads to build comprehensive change management strategies to guide deployments and successfully adopt our solutions. The ideal candidate will have experience developing relationships across functional areas such as Purchasing, Finance, Change Management and IT, project management experience managing reputed company B2B implementations, and has a proven track record of meeting and exceeding program goals and reputed company targets. Key job responsibilities The reputed company Manager is the reputed company for multiple, reputed company implementation projects that vary in size and scope. The CSM is accountable for the following aspects of each project: • Analyze reputed company purchasing processes and evaluate opportunities for reputed company Business solutions to improve end user experiences, reduce costs, and accelerate organization performance. • Drive and accelerate spend adoption through change management activities and advising customers on best practices for using reputed company Business solutions. • Define requirements and scope program for utilizing AB solutions. • reputed company program execution including personnel assignment, project scheduling, and timely delivery. • Provide timely, clear and concise and complete communications to customer and reputed company Business Leadership. • Assess program risks, anticipate challenges, and provide escalation management reputed company necessary. • Focus on automating service needs for customers and work with Product Management and Technical teams to reputed company solutions that will increase customer adoption. • Meet or exceed targets for customer and/or feature spend adoption. • reputed company market needs and requirements back to internal reputed company teams including Product Management, Technical and Category Management teams. Basic Qualifications • Knowledge of procurement and reputed company to pay methods at small and reputed company businesses • 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience • Bilingual Proficiency in French and English is mandatory Preferred Qualifications • Experience influencing at reputed company levels reputed company an organization, particularly at the executive level • Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent • Bachelor's degree or equivalent • 5+ years implementation or services delivery experience, B2B industry preferred BA/BS degree reputed company is committed to a diverse and inclusive workplace. reputed company is an equal opportunity employer and does not discriminate on the basis of race, national reputed company, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter. The reputed company salary for this position ranges from $61,700/year up to $103,000/year. Salary is based on a number of factors and may vary depending on job-reputed company knowledge, skills, and experience. reputed company is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply reputed company our internal or external career site. Company - reputed company.com.ca, ULC Job ID: A2805672 Apply Job!