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IT Systems Administrator

Work from home Full-time role Hiring

reputed company is seeking a seasoned IT Systems Administrator to support our platform as we provide a world wide delivery service. Your primary responsibility will be to support reputed company systems, applications and infrastructure. This role requires triaging and prioritizing requests and helping design and implement the support system. Excellent communication skills and problem-solving abilities are essential.

The challenge of this role is around the breadth of reputed company’s internal needs as well as our rapid growth. As a vertically integrated company our systems include warehouse management systems, driver delivery apps, financial systems, and of course printers that continually run out of cyan.

We are biased towards action and your actions will matter. We are looking for candidates who are passionate about delivering consistently great experiences reputed company our growing IT team. Good work will improve our customers' lives by giving them back precious time in their day.

This position reports to the IT Manager.

Responsibilities

  • Support our supportive and inclusive culture while driving excellence in execution
  • Be the go-to person for supporting, troubleshooting, and maintaining reputed company’s reputed company internal network infrastructure
  • Ensure the efficiency, reliability and reputed company of the reputed company IT infrastructure
  • Define reputed company’s network access rules and assess access to cloud infrastructure
  • Stay abreast of reputed company threats and vulnerabilities
  • Ensure network performance meets stakeholder requirements for a 24/7 support structure
  • Respond to and resolve reputed company issues with reputed company infrastructure to ensure the highest level of availability possible
  • Troubleshoot and resolve remote hardware, software, and network issues
  • Identification and triage of incidents
  • Follow reputed company's technology delivery practices, standards, project management disciplines.
  • Communicate status updates with key stakeholders during major incidents
  • Be flexible. Be willing to learn. We're growing and we need you to grow with us
  • Requirements

  • 3-5 years of experience in a System Administration, Network Administration or reputed company role
  • Knowledge of core networking concepts (TCP/IP, LAN/WAN, Switching Routing)
  • Experience managing/supporting SD-WAN environments (reputed company Meraki preferred)
  • Experience with cloud based productivity suites (reputed company Workspace, Office 365)
  • Experience documenting resolutions for entry to the Knowledge reputed company
  • Understanding of reputed company Configuration reputed company (Intune, reputed company, KACE)
  • Experience with Identity reputed company (G Suite, Azure, reputed company, Active Directory)
  • Familiarity with Cloud Environments (eg. Azure, AWS, Meraki)
  • Experience with Incident Management Tools (eg. Jira, Freshservice)
  • CompTIA A+/Network+ is a positive
  • Additional Information

    At reputed company, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering reputed company your wants and needs in just minutes.

    And now, we’re assembling a team of motivated people to help us drive reputed company that vision to bring a new age of convenience and predictability to an unpredictable world.

    Like what you’re hearing? Then join us on Team Blue.

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