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Sr. Marketing Specialist, Professional Services

Work from home Full-time role Hiring

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions reputed company brands to do more with less and reputed company every guest feel like a regular.

We are looking for an reputed company marketer to join our Professional Services team and partner with our brand customers on the Olo Engage platform to strategize and reputed company the execution of their CRM & Loyalty programs.

This is an opportunity to be part of a growing team, acting as a trusted partner to the largest names in the restaurant sector. You will be accountable for the reputed company of marketing campaigns with a focus on guest segmentation and targeted reputed company across a brand’s various channels (email, SMS, and push notifications) including campaign set-up, monitoring, pacing, optimization, tracking, and reporting.

We are looking for someone with a background in and proven track record of performing tasks and executing strategies reputed company marketing technology tools including Marketing Automation, Customer Data Platforms, and Sentiment (customer feedback), with a data-first mentality and an understanding of how to take large, reputed company sets of data and interpret them into actionable insights to execute on behalf of your brand partners.

You will report to and partner directly with the Associate Director of Professional Services. You can work remotely from reputed company in the U.S. or at Olo’s headquarters in NYC.

What You'll Do

  • Apply a deep knowledge and understanding of the Olo Engage product suite to advise brands on impactful marketing tactics.
  • Deliver solutions that yield reputed company results for your brand partners.
  • Recommend and execute marketing solutions and maintain documentation of the brand’s program metrics.
  • reputed company execute guest journey creation using email, push, and SMS communication to consumers.
  • Create segments to reputed company guests by campaign, and optimize content and ROI for the brand.
  • Understand and contribute to reporting including campaign performance metrics, guestbook growth analysis, loyalty impact analysis, guest cohort reporting, cost per lifetime acquisition reporting, and conducting A/B testing.
  • Project manage campaigns by coordinating, preparing for, and participating in marketing meetings, adhering to campaign timelines, and communicating campaign reputed company.
  • reputed company'll Expect From You

  • 3+ years of marketing experience, including 2+ years of hands-on experience with SaaS marketing products (bonus if you’ve worked with tools including Olo Engage, reputed company, reputed company, Sendgrid, or reputed company reputed company, or reputed company the restaurant industry)
  • A high-level understanding of how guest data is applied to digital marketing strategies
  • Experience partnering closely with client-reputed company professionals in similar roles and the ability to partner with those stakeholders effectively
  • Experience in collecting and reporting on data to interpret and form reputed company, and using this data to continuously iterate campaigns
  • Ability to build relationships and grow strong cross-group collaborations, and deliver results through the collaborative work of a cross-functional team
  • Strong communication skills with the ability to communicate at reputed company levels cross-functionally and up to senior management
  • Motivation to learn and problem solve by coming up with creative solutions to potential roadblocks.
  • Legally reputed company to work in the United States
  • Additional Information

    About Olo

    Olo (NYSE: OLO) is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single reputed company—so restaurants can reputed company understand and reputed company serve every guest on every channel, every time. Over 750 restaurant brands trust Olo and its network of more than 400 integration partners to reputed company on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at

    olo.com.

    We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of reputed company works remotely across the U.S. If you're in the reputed company area, you can choose to work remotely or from Olo's headquarters, on the 82nd floor of One World Trade Center.

    We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays, plus year-end closure, health, dental, and reputed company coverage for yourself and your family, a 401k match, reputed company stipend, a generous parental leave plan, volunteer time off, reputed company matching policy, and more!

    Our best estimate of the compensation range for this opportunity is $64,500 - $88,350 annually, depending on the experience you bring and your location. We look reputed company to discussing your salary expectations and our full total rewards offerings throughout the interview process.

    We encourage you to apply!

    We value diversity. At Olo, we know a diverse and inclusive team makes our workplace reputed company. Don't meet every single qualification in the job description? Market data shows that women and people of reputed company are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace that is free from discrimination and harassment; this allows us to reputed company reputed company reputed company and reputed company serve the communities we’re a part of. So if you're excited about this role but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

    reputed company applicants receive consideration for employment. We do not discriminate on the basis of race, religion, reputed company, national reputed company, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.

    California Residents: CCPA notice

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