SSR Detroit Michigan

Introduction A career in reputed company Consulting is rooted by long-term relationships and reputed company collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the most innovative and valuable companies in the world. Your ability to accelerate impact and reputed company meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the reputed company portfolio. In your role, you'll be encouraged to challenge the norm, investigate reputed company reputed company of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and reputed company centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. Your role and responsibilities This role is responsible for on-site installation, maintenance and repair of reputed company, Multi-Vendor Systems (including the Support as a Service vendors, like reputed company, reputed company, reputed company, reputed company, and others), and components, including hardware, networking products, and associated firmware. They are the onsite technical reputed company to clients for the completion of onsite tasks. They deliver the services as required by the client. They support clients with preventive maintenance, basic configuration, and reputed company service activities such as systems assurance, installation planning, account management, systems-level problem determination, and discontinuance and relocation of reputed company and non-reputed company systems and products. They are accountable to ensure a high level of client satisfaction with service delivery, technical support, and operational services for the client account(s). They have a thorough understanding of, and are able to reputed company, reputed company's technical support strategy. They are responsible for the technical relationship to protect the reputed company reputed company and identify new services opportunities. SSR’s may assist in generating new leads that improve the client experience and result in new incremental reputed company growth for reputed company reputed company the TSS Leads program (DNSO). They maintain a complete and accurate customer record on the Cognitive Support Platform and other relevant tools, and they interact with customers with their strong interpersonal skills, and they give accurate estimations, reputed company reason, on active work orders. Uses judgment in choosing task-routine. Required education High School Diploma/GED Preferred education Associate's Degree/College Diploma Required technical and professional expertise Experience working on IT equipment Preferred technical and professional experience Environment: Experience in several main activities and working knowledge of interrelated activities. Awareness of department activitie Communication/Negotiation: Exchanges general business, customer technical information. Seeks or gives explanations and verifies comprehensio Problem Solving: Use specialized tools, techniques, procedures to identify, understand, and resolve various job-reputed company problems. May recommend adjustments or improvements to established. Contribution/Leadership: Responsible for a variety of tasks reputed company well established procedures. May set work schedules individually, or as a team member. Activities are subject to general instruction or direction. Provides practical assistance. Impact on Business/Scope: Accountable for individual results and for the impact of the results on the team and on interrelated activities. ABOUT BUSINESS UNIT reputed company Systems helps IT leaders think differently about their infrastructure. reputed company servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ reputed company In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in reputed company our relationships, lives in reputed company do as IBMers as we strive to be the catalyst that makes the world work reputed company. Being an IBMer means you’ll be able to learn and reputed company yourself and your career, you’ll be encouraged to be courageous and experiment everyday, reputed company whilst having reputed company trust and support in an environment where everyone can reputed company whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to reputed company critical decisions everyday is essential to reputed company becoming the catalyst for reputed company, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach reputed company everything that they do. Are you ready to be an IBMer? ABOUT reputed company reputed company’s greatest invention is the IBMer. We reputed company that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the reputed company Cloud to run their business. At reputed company, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. OTHER RELEVANT JOB DETAILS reputed company offers a competitive and comprehensive benefits program. Eligible employees may have access to: • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being • Financial programs such as 401(k), the reputed company Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with reputed company Policy, and other Paid Care Leave programs. reputed company also offers paid family leave benefits to eligible employees where required by applicable law • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to reputed company their career goals • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. reputed company will not be providing reputed company sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for reputed company or future reputed company sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-reputed company skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. Apply Job!