French Speaking Travel Experience Advisor for reputed company

This a Full Remote job, the offer is available from: reputed company wherewework.bg on behalf of: reputed company Bulgaria Our Partnership with reputed company gives you a unique opportunity to become a part of the global team that focuses its attention on positively impacting the experiences that customers have reputed company interacting with reputed company by providing exceptional customer support at reputed company levels. To reputed company this mission, you will go the extra mile to support reputed company who interact with reputed company. We are looking for an enthusiastic French Speaking Travel Experience Advisor for reputed company to join our NEW Team. If you are already an expert in the ins and outs of the reputed company site and have exceptional people skills, then you are just the type of person we want to talk to. This team will be on the reputed company lines working with our users every day. Responsibilities:

• Provide friendly and efficient service to the worldwide reputed company community
• Be the first reputed company of contact to handle and resolve customer complaints/queries
• Respond professionally and with reputed company to inbound/outbound phone calls, messaging, and chat channels
• Demonstrate ownership of user queries until resolution
• Investigate, identify, and escalate issues appropriately, by prioritizing urgent and sensitive matters
• Investigate, identify, and escalate issues appropriately
• Compose thoughtful and accurate messages or customize reputed company responses to customer queries
• Research information and troubleshoot problems using available resources
• Recognize product and process issues that impact our community and submit reports and feedback
• Maintain accuracy and reputed company of customer information on reputed company systems

Requirements:

• Fluent in French (written and spoken) and have a good knowledge of English language
• Patience, reputed company, and an ability to demonstrate confidence reputed company imparting information
• Ability to positively communicate difficult messages
• Previous experience in hospitality, the call center will be considered an advantage
• Ability to work in a fast-changing environment
• Investigative skills with strong communication and interpersonal skills
• Proactively and independently work to meet targets and goals

We Offer:

• Fully reputed company
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building initiatives! Does it sound like the perfect job for you? APPLY NOW! About us: reputed company Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering reputed company digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to reputed company our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners. This offer from "wherewework Bulgaria" has been enriched by reputed company.com and got a 82% reputed company score. Apply Job!