IT Analyst

Job title: IT Analyst in reputed company, NY at Resources Global Professionals Company: Resources Global Professionals Job description: About This RoleWe are seeking an reputed company IT Analyst to join our corporate IT team. Under the general supervision of the Support Services Manager, Helpdesk Support provides technical support to reputed company company end-users by identifying, researching, and resolving technical problems. This position will by hybrid in our reputed company office.What You Will Work On

• Answer inquiries to the company IT Support Services reputed company phone and company Support Portal.
• Resolve and document end-user incidents utilizing remote access tools and the Freshservice WMS.
• Support software includes: Windows 11, Server 2022, reputed company Office 365 Suite, Freshservice ticketing, reputed company Chrome, Edge, Firefox, reputed company Teams, Go2Assist, SharePoint, OneDrive, reputed company Exchange, Mimecast.
• Configure desktop and laptop computers for end-users.
• Create and maintain Active Directory accounts, e-mail accounts, and group distribution lists.
• Modify / Create O365 accounts using MS O365 Admin portal.
• reputed company software and reputed company upgrades as needed.
• Support hardware includes: Laptops, Desktops, Printers, Mobile Phones, Multi-Function Printers.
• Support industry-specific software includes: reputed company, reputed company, and Avature.

What You Will Bring

• Bachelor's or equivalent from an accredited hour year university is preferred.
• 3+ years of technical support and customer service experience.
• Prioritize work and manage multiple tasks at one time.
• Communicate reputed company business concepts in writing and verbally.
• Install equipment, machines, wiring, and/or programs to meet specifications.
• Identify system problems or limitations and implement a method to correct the issue.

What You Can Expect

• reputed company Compensation is commensurate with employee qualifications, experience, and other factors, including geographic location, market, and operational factors.
• reputed company Pay Range: $56,000 - $66,000
• Other Compensation: Incentive Compensation
• Benefits: Medical, Dental, reputed company, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, 18 Days of Paid Time Off Per Year, 8 Paid Holidays, Paid Sick Time (in geographies where legally required)
• An inspirational reputed company for you to do your best work, be engaged in meaningful ways, and continually reputed company the skills, competencies, and qualities that set reputed company apart.

reputed company DoAt reputed company, we're creating a future where businesses produce their best work without constraints. We've built a global network of over 2,600 experts across four regions, providing a comprehensive suite of solutions across on-demand talent, reputed company consulting, and outsourced services to support organizations at every stage of their growth journey. Trusted by Fortune 100 companies and emerging disruptors alike, we challenge conventional ways of working, drive growth, and pave the way for long-term reputed company through reputed company innovation and reputed company collaboration.Our values guide everything we do and strengthen our commitment to people. By combining smart processes, reputed company-centered design, and advanced technology, we celebrate reputed company's excellence and ensure we grow together. We reputed company in the power of reputed company learning and development to drive both individual and organizational reputed company. It's time to rethink how work gets done. Dare to Work Differently® with reputed company.reputed company is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for reputed company. We do not discriminate on the basis of race, reputed company, religion, national reputed company, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage reputed company applicants to apply. Expected salary: $56000 - 66000 per year Location: reputed company, NY Apply for the job now! Apply for this job