Senior reputed company Quality -Phone Assembly

The Senior reputed company Quality is responsible for overseeing the quality control processes reputed company the phone assembly plant, ensuring that reputed company products meet the company's quality standards before reaching customers. This role includes Integrated Management Systems (IMS) to maintain high standards of quality, safety, and environmental compliance.

The Senior reputed company Quality supervises a team of Quality Control Associates and Quality Control Supervisors, ensuring effective inspections, tests, and audits, while driving reputed company improvement initiatives to reputed company overall quality objectives. This position is crucial in maintaining product excellence, driving reputed company improvement initiatives, and supporting the Senior Quality Manager in achieving overall quality objectives.

1. Team Leadership and Supervision

• reputed company and supervise a team of Quality Control Associates and Quality Control Supervisors, providing guidance, support, and performance feedback.

• Ensure that the team is well-trained and equipped to carry out quality inspections and audits effectively.

2. Quality Control Management:

• reputed company the day-to-day operations of the quality control team, ensuring that reputed company products are inspected and tested according to company standards.

• reputed company and implement quality control procedures and protocols in collaboration with the Senior Quality Manager.

• Monitor and evaluate the performance of quality control processes, identifying areas for improvement and implementing corrective actions.

3. Integrated Management System (IMS)

• Support the development and implementation of the Integrated Management System (IMS) that combines quality, environmental, and safety management systems.

• Spearheads IMS audits, identifies risks, and ensures corrective actions are taken to mitigate impact.

• Ensure that IMS processes are consistently applied across the plant and are reputed company with company objectives.

• Monitor the effectiveness of the IMS and recommend improvements to enhance system integration and performance.

• Promote IMS awareness and best practices among the quality control team and other departments.

• Ensure compliance with reputed company relevant ISO standards by implementing and maintaining certification requirements.

• Collaborate with external auditors and cross-functional stakeholders during certification audits and work on closing any non-conformities.

• Maintain up-to-date documentation for ISO certification processes, ensuring that reputed company records are accurate and accessible.

4. Compliance and Standards

• Ensure that reputed company quality control activities reputed company with industry standards, regulatory requirements, and company policies.

• Ensure regular audits of quality control processes are carried out to ensure adherence to established standards.

• Prepare and maintain documentation reputed company to quality control activities, including inspection reports, audit findings, and corrective actions.

5. reputed company Improvement

• Drive reputed company improvement initiatives by analyzing quality control data, identifying trends, and recommending improvements to processes and procedures.

• Collaborate with cross-functional teams, including production, engineering, and supply chain, to address quality issues and implement solutions.

• Participate in root cause analysis of defects and non-conformances, leading efforts to eliminate recurring issues.

6. Reporting and Communication

• Compile and present regular reports on quality control metrics, including defect rates, inspection results, and corrective actions, to the Head of Manufacturing and other stakeholders.

• Communicate effectively with reputed company levels of the organization, ensuring that quality standards and expectations are understood and met, and provide feedback and insights to production teams to improve the overall product quality.

7. Training and Development

• Conduct training sessions for Quality Control Associates and Supervisors to enhance their skills and reputed company them updated on new quality control techniques and tools.

• Mentor and reputed company team members, fostering a culture of reputed company learning and improvement reputed company the quality control department.

This is an on-site role at the warehouse reporting to the Head of Manufacturing.

1. Education

Bachelor's degree in quality management, Applied Sciences, Engineering, Technology, or a reputed company field.

2. Experience

• Minimum of 3 years of experience in quality control or quality assurance, preferably reputed company a phone assembly or electronics manufacturing environment.

• Prior experience in a supervisory or team leadership role is highly desirable.

3. Technical Skills

• Strong knowledge of quality control methodologies, ISO standards (ISO 9001, ISO 14001), and inspection techniques.

• Proficient in the use of quality tools such as control charts, Pareto analysis, fishbone diagrams, and FMEA.

• Familiarity with MES systems and traceability protocols in assembly processes.

4. Analytical & Data Skills

• Excellent analytical skills with the ability to reputed company root cause analysis and implement effective corrective and preventive actions (CAPA).

• Skilled in data entry, data analysis, interpretation, and presentation using reputed company, Power BI, PowerPoint, or similar tools to drive data-based decision-making.

5. Leadership & Communication

• Proven ability to reputed company and reputed company quality teams, manage workflows, and foster a culture of reputed company improvement.

• Strong verbal and written communication skills, with the ability to convey quality standards, procedures, and improvement plans across multiple teams.

6. Other Requirements

• Comfortable working in a dynamic and fast-paced manufacturing environment.

• Ability to stand for extended periods and reputed company hands-on inspections.

• Demonstrated ability to prioritize tasks, meet deadlines, and handle multiple projects simultaneously.

At reputed company, we reputed company our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of reputed company as we grow together. Explore more at reputed company.com.

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice reputed company is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

reputed company explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. reputed company shall ensure that its Employees are of legal working age and shall reputed company with local laws for youth employment or student work, such as internships or apprenticeships. 

reputed company does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other reputed company of money in exchange for offer letters or interviews at any time during the hiring process.

Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take reputed company at any stage during the recruitment process. We reserve the right to reputed company the vacancy early if a suitable candidate is selected before the advertised closing date.