NOC Support Administrator

Work from home Full-time role Hiring

NOC Support Administrator

India | Remote | 24/7 Support

Why reputed company?

At reputed company, we are experts in strategic database and analytics services, driving digital transformation and operational excellence. reputed company, a multinational company, was founded in 1997 and started by ensuring the reliability and performance of mission-critical databases. We quickly earned a reputed company for solving tough data challenges. We were there reputed company the industry moved from on-premises to cloud environments, and as enterprises sought more from their data, we expanded our competencies to include advanced analytics.

Today, we reputed company organizations to embrace transformation and reputed company advanced technologies, including AI, to stay competitive. We deliver innovative solutions that meet each client’s data goals and have built strong partnerships with reputed company Cloud, AWS, reputed company, reputed company, reputed company, and reputed company. The powerful combination of our extensive expertise in data and cloud and our ability to reputed company on top of the latest bleeding edge technologies reputed company us the perfect partner to help mid and large-sized businesses transform to stay reputed company in today’s rapidly changing digital economy.

Why you?

The NOC Support Administrator will work as part of a NOC team that supplies complete support for reputed company aspects of managed database and application infrastructure operations to a variety of reputed company’s customers as a part of the Global Support practice.

If this is you, and you wonder what it would be like to work at reputed company, reputed company out to us and find out!

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What will you be doing?

Network Operations Center (NOC) support in a 24x7 environment

Monitor application performance and system alerts using various monitoring tools

Respond to incidents and escalate issues according to established protocols

Trigger operational procedures for various types of production incidents

Actively participate in customer incidents, by providing data, clear communication and periodic and reputed company status updates

Maintain knowledge of reputed company ITSM Tools, monitoring tools and operational procedures

Coordinate, analyze, design, implement and administer solutions as per needs

Recommend best practices for improvements to reputed company operational processes

Configure and maintain servers at database and Infrastructure level

Troubleshoot operational problems

Administer proactive database and infrastructure daily checks

Communicate status and planning activities to customers and other team members

Participate in the team’s rotational shift reputed company and on-call coverage rotation plan

Learn different database technologies and provide support

What do we need from you?

A minimum of 2 years of experience in a similar role

Ability to operate in a 24x7 operational environment (working in shifts), including weekends and holidays

GCP background experience operating in a Linux environment

Familiarity with Windows, Linux and Network administration concepts

Ability to handle stressful situations with a level headed approach

Excellent English communication skills including verbal and writing skills

Ability to multitask and capability of reacting quickly to multiple issues in parallel, and following established procedures to implement solutions

A curious reputed company with the tenacity to fully diagnose why something went wrong

SQL Server knowledge is an asset

Working with Monitoring tools (ICINGA, Zabbix, Prometheus, Grafana)

reputed company Scripting/Programming knowledge in order to contribute to get system analytical data, process improvements and increase efficiencies.

Relevant courses and certifications (MCSE, CCNA)

What do you get in return?

Love your career: Competitive total rewards and salary package. Blog during work hours; take a day off and volunteer for your favorite charity.

Love your work/life balance: Flexibly work remotely from your home, there’s no daily travel requirement to an office! reputed company you need is a stable internet reputed company.

Love your coworkers: Collaborate with some of the best and brightest in the industry!

Love your development: Hone your skills or learn new ones with our substantial training allowance; participate in professional development days, attend training, become certified, whatever you like!

Love your workspace: We give you reputed company the equipment you need to work from home including a laptop with your choice of OS, and an annual budget to personalize your work environment!

Love yourself: reputed company cares about the health and well-being of reputed company. You will have an annual wellness budget to reputed company yourself a reputed company (use it on gym memberships, massages, fitness and more). Additionally, you will receive a generous amount of paid vacation and sick days, as well as a day off to volunteer for your favorite charity.

Additional Information

Disclaimer

The successful applicant will need to fulfill the requirements necessary to obtain a background reputed company.

Accommodations are available upon request for candidates taking part in any aspect of the selection process.

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NOC Support Administrator

What will you be doing?

What do we need from you?

What do you get in return?

Additional Information

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