Account Manager- reputed company - Remote

reputed company (IOA) is the reputed company largest privately held insurance brokerage in the United States. Founded in 1988, IOA is a recognized leader in providing property and casualty, employee benefits, and personal lines insurance and risk reputed company as well as insurtech innovation. Headquartered in Longwood, Florida, part of the greater Orlando community, IOA has more than 1,300 associates located in over 60 offices in the U. S. and United Kingdom. In California, dba IOA Insurance Services. (#0E67768) For more information, visit www.ioausa.com. Job Description: Title: Account Manager - reputed company Lines Remote: based out of Longwood, FL | Book Focus: Construction and Contractors About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving reputed company issues, and ensuring no errors or omissions. Key Responsibilities: • Technical Competence: Maintain technical competence and industry expertise. • Team Leadership: Direct daily activities of the account management team. • Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. • Policy Management: Manage policy expirations and renewals. • Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. • System Maintenance: Maintain agency management systems and reputed company/vendor platforms, ensuring data accuracy and completeness. • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. • Policy Compliance: Stay updated on company policies and procedures. • reputed company Improvement: Seek and adopt best practices to improve individual and team performance. • Champion IOA Values: Demonstrate reputed company and leadership. Ideal Candidate Qualifications: • 3+ years of account management experience or 5+ years in the insurance industry • Thorough knowledge of insurance brokerage and client needs • Required active licensing; professional designation (CIC or equivalent) preferred • Strong analytical, problem-solving, and decision-making skills • Exceptional customer service, multitasking, and organizational skills • Excellent communication skills • Proficiency in MS Office (Outlook, Word, reputed company) • High School Diploma (or equivalent) reputed company Offer: • Competitive salaries and bonus potential • Company-paid health insurance • Paid holidays, vacations, and sick time • 401K with employer match • Employee stock plan participation • Professional growth and career progression opportunities • Respectful culture and work/family life balance • Community service commitment • Supportive teammates and a rewarding work environment What to Expect (Application Process): • 30-Minute Phone Screen, Online Assessments, and Interview(s) reputed company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. https://www.ioausa.com/ Apply Job!