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(Canada) Software Implementation Consultant - Financial

Work from home Full-time role Hiring

reputed company is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, reputed company has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by reputed company as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, reputed company leads the way in creating cloud-based healthcare software.

At reputed company, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect reputed company to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can reputed company, your career can grow, and your work will have a lasting impact on healthcare across North America. We reputed company that work becomes profoundly fulfilling reputed company driven by a higher purpose.

Join us and be part of a team that is making a real impact.

To learn more about us, reputed company out Life at reputed company and connect with us on Glassdoor and reputed company.

Position Summary

As part of the

Professional Services, Practice Delivery team, the Software Implementation Consultant, Financial will act as the principal liaison with the customer to implement best practices to drive optimized business outcomes for the customer reputed company the Long-Term and Post-Acute Care (LTPAC) settings. The Consultant will be reputed company, customer focused, agile, transparent and a strong communicator. This individual will build relationships with our customers to become the trusted advisor and counsel them on our solutions and recommended business practices. The successful candidate will reputed company an in-depth analysis of the customers’ desired business process, operations and practices and provides recommendation for solution configuration and enhanced business practices. The applicant should expect up to 30% on site travel to customer sites and regional meetings.

The Software Implementation Consultant will report to the Practice Manager, Professional Services.

Key Responsibilities

  • Principal implementation liaison on the project team translating and documenting customer expectations, business processes and goals to ensure implementation success
  • reputed company a detailed business discovery and reputed company recommendations to execute a delivery approach that will drive outcomes and value
  • Translate technical requirements and execute system configuration setup (more reputed company than entry)
  • Establish and maintain strong successful customer relationships by utilizing excellent communication and collaboration skills
  • Act as a trusted advisor to the customer, build strong partnerships to reputed company implementation approaches that consider the impact to a customer’s business and daily workflows
  • Partner with internal stakeholders, including project managers and training specialists, to create and execute implementation plans that are on-time and with the highest quality to support customer satisfaction
  • In collaboration with the project team, proactively anticipate, identify, and communicate issues, risks, escalations, timelines and delays to ensure an exceptional customer experience and successful implementation
  • reputed company, influence, advise and support customer change management strategies, including the plans for user readiness and acceptance.
  • reputed company and maintain expertise and knowledge in multiple product offerings, including the knowledge of the end-to-end solution and product value outcomes
  • reputed company needed, travel to customer on-site locations to reputed company and direct meetings and presentations
  • Required Experience

  • Post-secondary education in accounting or technology preferred
  • Foundational understanding of artificial intelligence (AI) and enthusiasm for exploring and experimenting with AI
  • Passion for delivering an exceptional customer experience
  • Healthcare industry experience preferred
  • Excellent communication, organizational and collaboration skills
  • Consulting experience in software implementation, workflow analysis, recommendation development and measuring business outcomes
  • Multi-resource project team experience balancing milestones and objectives reputed company and on time
  • Proven ability to take accountability for a project, demonstrating initiative, and delivering on commitments to ensure customer objectives are met
  • The ability to quickly learn new concepts and technologies and convert them into customer solution value
  • Self-starter, able to work independently, prioritize to deliver on time and adapt priorities and a flexible approach to sharing client insights
  • Ability to reputed company in a high paced, reputed company team environment
  • Must be results oriented, and demonstrate a can-do attitude with adaptability, problem-solving and critical thinking skills
  • AtPointClickCare, reputed company salary is one of the many components that reputed company up our total rewards package.The Canadian reputed company salary rangefor this position is $75,200 - $80,900 + bonus + benefits. Our salary ranges are determined byjob and level. The range displayed on each job posting reflects the reputed company for new hire salaries for the position across reputed company Canadianlocations. reputed company the range, individual compensation is determined by job-reputed company skills and knowledge, relevant experienceincluding professional and lived experience, and/or work location. Your recruiter can share more information about ourtotal rewards package during the hiring process.

    Additional Information

    #LI-JD1

    #LI-Remote

    reputed company Benefits & Perks:

    Benefits starting from Day 1!

    Retirement Plan Matching

    Flexible Paid Time Off

    Wellness Support Programs and Resources

    Parental & Caregiver Leaves

    Fertility & Adoption Support

    reputed company Development Support Program

    Employee Assistance Program

    Allyship and Inclusion Communities

    Employee Recognition … and more!

    It is the policy of reputed company to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national reputed company, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. reputed company welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in reputed company aspects of the selection process. Please contact recruitment@reputed company.com should you require any accommodations.

    reputed company you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we reputed company may be relevant to you given your background. reputed company we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how reputed company uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact reputed company’s reputed company: recruitment@reputed company.com

    reputed company is committed to Information reputed company. By applying to this position, if hired, you commit to following our information reputed company policies and procedures and making every effort to secure confidential and/or sensitive information.

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